Evening Guest Services Coordinator
1 week ago
Are you passionate about providing exceptional service in the hospitality industry? We are seeking a dedicated full- or part-time Evening Guest Services Coordinator to enhance our team at Staybridge Suites - Mayo Clinic Area. This role offers a competitive hourly wage of $17 along with great benefits, including complimentary coffee throughout your shift.
What We Offer:
- Health insurance
- Dental coverage
- Vision plans
- Paid vacation
- A 401(k) plan with up to 4% employer match
This position typically requires working evenings from 3 PM to 11 PM. Flexibility is essential as you will be the welcoming representative of our establishment during these hours.
Your Responsibilities as an Evening Guest Services Coordinator:
In this role, you will serve as the face of our hotel during the evening shift. You will greet guests warmly, ensuring they receive outstanding service during check-in and check-out. Your evenings will be filled with engaging interactions as you provide recommendations for dining and activities, handle phone inquiries, and assist with reservations. You will also conduct the night audit meticulously to verify all transactions are accurate. Your friendly attitude and commitment to hospitality will ensure that every guest feels at home, creating memorable experiences.
Qualifications:
- Self-motivated and responsible
- Friendly demeanor with the ability to connect with guests
- Dependable and professional
- Proactive in following up with guests
- Positive attitude and willingness to assist
Experience in customer service is highly valued, and prior hotel front desk experience is a significant advantage.
Why Work With Us?
We take pride in offering our guests a welcoming home away from home. Our suites feature an upscale residential style combined with modern charm. We are committed to providing excellent amenities and a supportive team environment. Our location is conveniently situated near various dining and shopping options. To attract and retain top talent, we provide competitive pay, generous benefits, and a family-oriented workplace culture.
If you are looking for a rewarding career in customer service within a fun and supportive environment, we encourage you to consider this opportunity.
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