Guest Services Supervisor

1 week ago


Rochester, Minnesota, United States TPI Hospitality Full time

TPI Hospitality is in search of a skilled Guest Services Supervisor to guide a dedicated team of associates. The Guest Services Supervisor will collaborate closely with the Assistant General Manager to ensure an exceptional experience for both guests and team members. The ideal candidate will demonstrate strong communication skills and provide effective training. Excellent organizational abilities are essential for this role. TPI offers a comprehensive benefits package that includes medical, dental, and life insurance, paid time off (PTO), holiday pay, a 401k plan, meal discounts, and associate rates at hotels worldwide. If you aspire to grow your career in a supportive environment, discover what has earned TPI Hospitality recognition as a three-time Best Places to Work recipient.

Key Responsibilities:

1. Inspire and lead your team to exceed guest expectations.

2. Clearly articulate expectations to all associates, ensuring accountability.

3. Manage the hotel operations with an ownership mindset, as TPI values ownership.

4. Contribute to a safe and healthy environment for all guests and associates.

5. Ensure daily actions and decisions align with TPI's nine core values.

Why Choose TPI Hospitality?

- Industry-leading employee tenure.

- Empowerment to foster success for yourself and your colleagues.

- A growing company with numerous new projects underway.

- With nearly 40 hotels and restaurants in the region, TPI associates enjoy ample opportunities for career advancement and transfers.

- Recognized as an eight-time nominee for Best Places to Work.



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