Customer Support Specialist

6 days ago


Leesburg, Virginia, United States Best Buy Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Geek Squad Agent. As a key member of our team, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities
  • Customer Service: Provide positive, timely service to customers during the check-in and checkout process.
  • Technical Support: Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps.
  • Device Setup and Repair: Help set up and repair technology devices for customers.
  • Service Queue Management: Monitor service queues and provide accurate status updates to customers.
  • Team Collaboration: Clearly communicate and partner with fellow agents.
Basic Qualifications
  • Technical Knowledge: Experience using and learning about consumer electronics.
  • Teamwork: Ability to work successfully as part of a team.
  • Time Management: Ability to prioritize and multi-task in a fast-paced environment.
  • Schedule Flexibility: Ability to work a flexible schedule, including holidays, nights and weekends.
Why Work with Us

We are committed to helping our employees thrive at work and at home. We offer a range of benefits that address your total well-being and provide support as you need it, especially during key moments in your life.

  • Competitive Pay
  • Generous Employee Discount
  • Financial Savings and Retirement Resources
  • Support for Your Physical and Mental Well-being
About Us

As part of the Best Buy team, you will help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers' homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We are committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future.



  • Leesburg, Virginia, United States Patient First Full time

    Role OverviewThe Healthcare Customer Support Specialist plays a crucial role in ensuring a seamless experience for patients. This position involves:Patient Assistance: Guiding patients through the registration process using self-service kiosks, ensuring they feel comfortable and informed.Emergency Support: Promptly escorting individuals requiring urgent...


  • Leesburg, Virginia, United States Eclipse Enterprises Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Eclipse Enterprises. As a Support Engineer for Technical Customer and Partner Support, you will play a critical role in providing exceptional support to our customers and partners.Key ResponsibilitiesProvide technical assistance to customers and partners regarding...


  • Leesburg, Virginia, United States All Points Broadband Full time

    Technical Support Specialist (ISP/Telecom)This is a full-time role, and the selected candidate will be entitled to benefits available to current employees of similar rank and tenure, including company-sponsored health insurance.Full-time employment is considered at-will and necessitates agreement to a proprietary information and inventions agreement as well...


  • Leesburg, Virginia, United States Virginia Head and Neck Surgeons PC Full time

    Job SummaryVirginia Head and Neck Surgeons PC is seeking a highly skilled and detail-oriented Medical Support Specialist to join our team. As a Medical Support Specialist, you will play a vital role in providing exceptional patient care and administrative support to our physicians and staff.Key ResponsibilitiesAssist physicians in the examination of...


  • Leesburg, Virginia, United States ASE Full time

    Job OverviewSalary: CompetitivePosition Status: Non-Exempt, Technical Professional, Support RoleLocation: RemoteJob Title: Customer Care SpecialistDepartment: Customer CareReports to: Customer Care ManagerDirect Reports: NonePosition Summary:The Customer Care Specialist is responsible for delivering comprehensive assistance to automotive technicians,...


  • Leesburg, Virginia, United States NVT Staffing Full time

    Job OverviewWe are looking for a dedicated Sales Support Specialist to enhance our sales operations. This role involves addressing customer inquiries and providing effective solutions related to our technical engineered products.Key Responsibilities:Promote and sell the company's offerings to both new and existing clienteleIdentify and reach out to potential...


  • Leesburg, Virginia, United States Sprouts Farmers Market Full time

    Position Overview:If you possess a strong organizational skill set and excel in dynamic environments, consider the role of Administrative Support Specialist at Sprouts Farmers Market. As a rapidly expanding natural foods retailer, we are in search of individuals who value precision and demonstrate meticulous attention to detail while assisting our customers...


  • Leesburg, Virginia, United States Sprouts Farmers Market Full time

    Position Overview: Are you organized and thrive in dynamic settings? The role of Administrative Support Specialist at Sprouts Farmers Market may be the perfect fit for you. As a leading natural foods retailer, we are looking for individuals who exhibit meticulous attention to detail while providing assistance to our customers and colleagues in a vibrant...


  • Leesburg, Virginia, United States Loudoun County Full time

    Welcome and thank you for considering a career with Loudoun County Government. Application Instructions: Please ensure that all sections of the application are completed thoroughly. Resumes are supplementary and will not be considered in lieu of a completed application. Position Overview: Loudoun County Parks, Recreation & Community Services...


  • Leesburg, Virginia, United States Loudoun County Full time

    Welcome to Loudoun County Government Thank you for considering a career opportunity with us. Please ensure that all sections of the application are fully completed. Resumes are supplementary and will not be considered if the application is incomplete. Position Overview The Department of Housing and Community Development (DHCD) is dedicated to...


  • Leesburg, Virginia, United States Bogin, Munns & Munns, PA Full time

    Job OverviewThe primary responsibility of our Corporate Legal Support Specialist is to provide essential assistance to attorneys, litigation paralegals, and case managers in their daily operations. This includes managing initial client interactions, overseeing file management processes, and facilitating communication with insurance companies and clients.The...


  • Leesburg, Virginia, United States Virginia Head and Neck Surgeons PC Full time

    Job SummaryVirginia Head and Neck Surgeons PC is seeking a highly skilled and detail-oriented Medical Support Specialist to join our team. As a Medical Support Specialist, you will play a vital role in providing exceptional patient care and administrative support to our physicians and staff.Key ResponsibilitiesClinical Support: Assist physicians and...


  • Leesburg, Virginia, United States Denton County Texas Full time

    Office Support Specialist II Job Overview The Office Support Specialist II is essential in delivering administrative, clerical, and general office assistance to the designated department. Key responsibilities encompass organizing files and documents, managing phone communications, welcoming visitors, and facilitating correspondence. Furthermore, the...


  • Leesburg, Virginia, United States Prison Fellowship Full time

    Legal Support Specialist Position at Prison FellowshipBecome a part of an organization with a rich history of over 40 years in changing lives. Prison Fellowship is committed to aiding the restoration of individuals affected by incarceration, both within and beyond prison environments.We are looking for a dedicated and mission-driven Legal Support Specialist...


  • Leesburg, Virginia, United States Inova Full time

    Position OverviewThe esteemed Inova Loudoun Hospital is on the lookout for a skilled Surgical Support Specialist to become a vital part of our Operating Room team in a Full-Time role. Our hospital boasts a newly upgraded surgical center, equipped with 8 advanced operating suites, two specialized procedure rooms, and cutting-edge technology for minimally...


  • Leesburg, Virginia, United States Patient First Full time

    Role OverviewThe Patient Care Coordinator plays a crucial role in ensuring a seamless experience for patients. This position involves:Patient Assistance: Guiding individuals through the registration process using self-service kiosks.Emergency Support: Promptly escorting patients requiring urgent care to the appropriate treatment areas for registration and...


  • Leesburg, Virginia, United States Denton County Texas Full time

    Administrative Specialist II Job Overview The Administrative Specialist II is essential in delivering clerical, secretarial, and general office assistance to the designated department. Key responsibilities encompass organizing files and documents, managing phone communications, welcoming visitors, and facilitating internal communications. Furthermore, the...


  • Leesburg, Virginia, United States Patient First Full time

    Position OverviewThe role of a Patient Service Representative is crucial in ensuring a seamless experience for patients. This position involves:Patient Assistance: Guiding patients through the registration process using self-service kiosks.Emergency Support: Promptly escorting individuals requiring urgent care to the appropriate treatment areas for immediate...


  • Leesburg, Virginia, United States Soliant Full time

    Position OverviewJob Summary:Soliant is seeking a dedicated Educational Support Specialist with a minimum of 1+ years of experience in paraprofessional or special education roles.Key Responsibilities:Manage various caseloads, including small group and one-on-one support.Assist in a Special Education classroom environment.Engage in the interview process...


  • Leesburg, Virginia, United States Community Health Centers Full time

    Join Our Team at Community Health Centers!A career with Community Health Centers presents a distinctive chance to be part of a dedicated team that positively influences our community daily by enhancing individual health and overall quality of life.Why Choose Community Health Centers?Enjoy a work-life balance with no weekend shifts for most centers, along...