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Healthcare Customer Support Specialist

2 months ago

Leesburg, Virginia, United States Patient First Full time
Role Overview

The Patient Care Coordinator plays a crucial role in ensuring a seamless experience for patients. This position involves:

  • Patient Assistance: Guiding individuals through the registration process using self-service kiosks.
  • Emergency Support: Promptly escorting patients requiring urgent care to the appropriate treatment areas for registration and evaluation.
  • Collaboration: Efficiently addressing requests from Physicians and Nurses, ensuring timely communication and support.

This role is vital in maintaining high standards of patient service and operational efficiency within the healthcare environment.