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Pharmacy Support Specialist

2 months ago

Leesburg, Virginia, United States Community Health Centers Full time
Join Our Team at Community Health Centers
A career with Community Health Centers presents a distinctive chance to be part of a dedicated team that positively influences our community daily by enhancing individual health and overall quality of life.
Why Choose Community Health Centers?
  • Enjoy a work-life balance with no weekend shifts for most centers, along with 10 Paid Holidays and early Fridays.
  • Benefit from a comprehensive benefits package that includes health coverage, paid time off, retirement plans, and more.
  • Receive competitive pay with opportunities for career advancement and tuition/training reimbursement.
  • Recognized as one of the "Best and Brightest Companies to Work for in the Nation" for five consecutive years.
  • Awarded "Top 100 Workplaces for Growing Families" by Orlando Sentinel.
  • Work in modern and appealing health centers that our patients appreciate.

Position Overview:
Under the direct guidance of the Pharmacist, the Pharmacy Support Specialist plays a vital role in assisting with prescription fulfillment, billing processes, patient payment collection, and inventory management.
Key Responsibilities:
  • Engage in site meetings to discuss patient care and operational needs, fostering effective communication.
  • Manage prescription data entry, ensuring accurate patient information and insurance details are recorded in the pharmacy system.
  • Process insurance claims and address any rejections promptly.
  • Prepare medication labels with precision and clarity.
  • Accurately count and measure medications.
  • Handle billing and payment transactions from customers and third-party payers.
  • Ensure accurate completion of cash and insurance transactions.
  • Calculate prescription costs and pricing accurately.
  • Collect payments from patients and provide receipts.
  • Maintain cleanliness and organization of pharmacy supplies.
  • Receive and verify vendor orders, ensuring proper documentation and stock management.
  • Conduct timely and accurate inventory assessments.
  • Communicate with third-party insurers regarding eligibility and setup for pharmacy services.
  • Address drug rejections and inquiries with third-party insurers.
  • Support pharmacy compliance with regulatory requirements and accreditation standards.
  • Initiate contact with healthcare providers for prescription clarifications.
  • Maintain accurate records for drugs dispensed through patient assistance programs.
  • Manage the return of expired drugs and ensure proper documentation for credits.
  • Assist in mentoring new pharmacy technicians on operational processes.
  • Support record-keeping and administrative tasks as needed.
  • Facilitate communication of drug file updates to all pharmacy locations.
  • Assist pharmacy management with personnel coverage and scheduling needs.
  • Perform additional administrative tasks as assigned by the pharmacist.

Qualifications:
Education:
  • High school diploma or equivalent required.

Experience:
  • Preferred one year of experience in a retail pharmacy setting.

Certification/Licensure:
  • Registered Pharmacy Technician with the Florida Board of Pharmacy.
  • Certification from PTCB or NHA is preferred.
  • A valid Florida Driver's License is required.

Special Skills:
  • Bilingual proficiency in English and Spanish is advantageous.

Additional Requirements:
  • Flexibility to work varied hours as needed.
  • Willingness to travel to different locations as required.