Customer Engagement Specialist

2 weeks ago


Chantilly, Virginia, United States Battery Life, LLC dba Batteries Plus Full time


Welcome to the dynamic realm of energy solutions As the demand for portable power continues to grow, the battery sector remains a vital industry.

We are currently on the lookout for a remarkable individual to become a part of our Customer Support Team. This role as a Customer Engagement Specialist is perfect for a sociable, proactive, and innovative person.

If you believe you fit this description, we encourage you to consider this opportunity. This customer-focused role offers a competitive pay rate of $15.00 per hour along with performance-based bonuses.


Work Schedule:

We provide a flexible work schedule, accommodating various needs. Our operating hours are Monday to Friday from 8am to 7pm, Saturday from 9am to 7pm, and Sunday from 10am to 6pm.

Whether you are looking for part-time or full-time employment, we can offer the right hours to fit your commitments, whether they involve education, family, or other important activities.


Employee Benefits:

In addition to flexible scheduling, we offer a comprehensive benefits package that includes paid time off, exceptional training in device maintenance, and bonus opportunities based on sales performance.

About Battery Life, LLC dba Batteries Plus: We were pioneers in addressing the evolving demands of the replacement battery industry.

The growing need for specialty and replacement batteries, along with our commitment to resolving battery-related issues and providing valuable guidance, has fueled our rapid growth and expansion.

This includes offering light bulbs and in-store repairs for devices such as cracked screens and battery replacements.

As we continuously adapt to meet the public's needs for mobile power, we also recognize the importance of supporting our employees.

As an employer, we take pride in providing competitive compensation, a nurturing work environment, and ongoing training opportunities.

A Day in the Life of a Customer Engagement Specialist: Expect a vibrant and engaging work experience in this role.

You will interact enthusiastically with a diverse range of customers, from individual mobile device users to large enterprises requiring extensive lighting and power solutions.

As a representative of our store, you will warmly greet customers (both in-person and over the phone), provide assistance, maintain a tidy and professional appearance (for yourself and the store), and adhere to all safety protocols related to batteries and bulbs.

Prepare for an active workday This position involves movement throughout the store, from processing sales at the cash register to organizing product displays and more.

Qualifications for the Customer Engagement Specialist:

  • Ability to learn and adapt to new technologies
  • Sound decision-making skills within company policies
  • Excellent verbal and written communication abilities
  • Passion for solving basic mathematical problems
  • Strong analytical skills
  • Ability to manage multiple tasks and prioritize effectively
  • Familiarity with common hand and power tools for battery installations
  • Good hand-eye coordination for assembling and disassembling small electronics
  • Independent thinker and collaborative team player
  • Outgoing and approachable demeanor


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