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Customer Engagement Specialist

2 months ago

Chantilly, Virginia, United States EmergencyMD Full time


Welcome to the dynamic realm of mobile power solutions. The battery sector is a vital industry that continues to thrive.

We are on the lookout for an exceptional individual to become a part of our Customer Service Team. This Sales Associate role is perfect for an enthusiastic, sociable, and innovative person.

If you believe you fit this description, we encourage you to consider this opportunity. This customer-focused position offers a competitive pay rate of $15.00 per hour along with performance-based bonuses.


Work Schedule:

We provide a flexible work schedule from Monday to Friday, between 8am and 7pm, Saturday from 9am to 7pm, and Sunday from 10am to 6pm.

Whether you are looking for part-time or full-time hours, we can accommodate your needs, including school commitments, family responsibilities, or other important activities.


Employee Benefits:
In addition to flexible scheduling, we offer a comprehensive benefits package that includes paid time off, exceptional training in device repair, and bonus incentives based on sales performance.

About EmergencyMD

EmergencyMD is dedicated to addressing the evolving demands of the battery replacement market.

Our commitment to providing solutions for specialty and replacement batteries, coupled with our reputation for delivering valuable assistance, has fueled our rapid growth and expansion.

We also offer services such as light bulb sales and in-store repairs for various electronic devices.


As we continuously adapt to meet the public's need for mobile power, we recognize the importance of supporting our employees.

We take pride in offering competitive compensation, a nurturing work environment, and ongoing training opportunities.


A Day in the Life of an EmergencyMD Sales Associate

Expect a varied and engaging experience in this sales role.

You will interact with a diverse range of customers, from individual consumers to large businesses requiring extensive mobile power solutions.

As a representative of our team, you will warmly greet customers (both in-person and over the phone), provide assistance, maintain a professional appearance, and adhere to all safety protocols related to batteries and bulbs.

Be prepared for an active role, as this position involves movement throughout the store, from processing sales at the register to organizing products and more.

Qualifications for the Customer Service Sales Associate Role

  • Ability to learn and apply new technologies
  • Capacity to make informed decisions within company policies
  • Strong communication skills
  • Interest in basic mathematical problem-solving
  • Analytical mindset
  • Ability to manage multiple tasks and prioritize effectively
  • Familiarity with common hand and power tools for battery installations
  • Good hand-eye coordination for assembling and disassembling small electronics
  • Independent thinker and collaborative team player
  • Friendly and approachable demeanor