Help Desk Operations Supervisor
12 hours ago
Transform technology into opportunity as a Help Desk Supervisor with General Dynamics Information Technology (GDIT). A career in enterprise IT means connecting and enhancing the systems that matter most.
As a Help Desk Supervisor, you will play a critical role in ensuring today is safe and tomorrow is smarter. You will supervise help desk operations at the shift or small help desk level, overseeing non-exempt support staff.
Key Responsibilities:- Supervise help desk operations and staff
- Ensure timely and effective resolution of customer issues
- Develop and implement process improvements
- Bachelor of Arts/Bachelor of Science degree
- 5+ years of related experience
- Security+CE certification
- Competitive salary range: $68,000 - $92,000
- Comprehensive health and wellness packages
- Internal mobility team dedicated to helping you own your career
- Professional growth opportunities, including paid education and certifications
At GDIT, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. Join us in our mission to transform technology into opportunity.
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