Senior Account Executive
3 days ago
As a Senior Account Executive at Accord Carton, you will serve as the primary point of contact for assigned accounts, fostering long-term relationships with internal and external customers. Your key responsibilities will include:
- Developing and implementing systems to manage customer business and ensure optimal performance.
- Coordinating presentation materials and reports to keep customers informed about Accord Carton's capabilities.
- Proactively identifying and researching potential leads through various sources.
- Initiating contact with potential clients and developing regular reports on critical business metrics.
- Supporting internal teams with customer requirements and needs.
- Collaborating with customer service to ensure exceptional customer experiences.
- Coordinating Accord resources to provide value-added services and support to accounts.
- Utilizing CRM and ERP tools to drive sales and customer engagement.
- Providing technical assistance in resolving issues with Accord cartons at customer plants.
- Supporting internal stakeholders, including plant and operational leaders, customer service, demand and capacity planning, and finance teams.
To succeed in this role, you will need:
- A Bachelor's degree, preferably in a related field.
- Five or more years of demonstrated sales, customer service, or related experience, preferably in the folding carton segment or equivalent.
- Strong knowledge of Excel and working with spreadsheets, pricing matrices, specification documents, and online bidding portals.
- Excellent communication and negotiation skills.
- Strong critical thinking and planning skills.
- Comfort with collecting, analyzing, and interpreting data.
- Proficiency in Microsoft Office.
- Ability to work independently and influence outcomes with Senior Level Leadership.
- Demonstrated knowledge of company services, products, and capabilities.
- Proficiency in running meetings and formal presentations.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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