Hotel Front Desk Representative
2 months ago
We are seeking a highly skilled and enthusiastic hotel front desk agent to join our guest services team at Hotel Indigo. As a key member of our team, you will be responsible for delivering exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.
Key Responsibilities:- Bookkeeping: Maintain accurate records of all hotel guest account information, ensuring seamless check-in and check-out processes.
- Customer Service: Mitigate customer complaints and issues in a professional and courteous manner, providing solutions that meet our guests' needs.
- Communication: Answer incoming calls and respond to guest inquiries regarding room bookings, rates, amenities, and special requests in a timely and efficient manner.
- Guest Services: Greet, check-in, and check-out guests, distribute keys and room assignments, and record credit card information accurately.
- Collaboration: Work closely with the housekeeping staff to ensure rooms are ready for new guests, maintaining a high level of cleanliness and organization.
- Experience: At least one year of experience in the hospitality industry, preferably as a hotel front desk agent or similar position.
- Education: High school diploma or equivalent required.
- Skills: Strong customer service skills, interpersonal skills, organizational skills, and time management skills. Proficiency in Microsoft Office and reservation management systems is a plus.
We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Hotel Front Desk Representative
1 month ago
Birmingham, Alabama, United States Hotel Indigo Full timeHotel Front Desk Clerk Job DescriptionWe are seeking a highly skilled and enthusiastic Hotel Front Desk Clerk to join our guest services team at Hotel Indigo. As a key member of our team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience.Key Responsibilities:Bookkeeping: Maintain...
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Hotel Front Desk Representative
2 months ago
Birmingham, Alabama, United States Hotel Indigo Full timeHotel Front Desk Clerk Job DescriptionWe are seeking a highly skilled and enthusiastic Hotel Front Desk Clerk to join our team at Hotel Indigo. As a key member of our guest services team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Guest...
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Hotel Front Desk Representative
2 weeks ago
Birmingham, Alabama, United States Hotel Indigo Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Hotel Indigo. As a key member of our guest services team, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and enjoyable.The ideal candidate will possess excellent communication skills, a passion for...
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Hotel Front Desk Associate
2 weeks ago
Birmingham, Alabama, United States Hotel Indigo Full timeWe are seeking a skilled and enthusiastic front desk agent to join our guest services team at Hotel Indigo.Key Responsibilities:Bookkeeping: Maintain accurate records of all hotel guest account information.Mitigate customer complaints as needed.Answer incoming calls and questions about guests' needs in-person and online regarding room bookings, room rates,...
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Hotel Front Desk Auditor
4 weeks ago
Birmingham, Alabama, United States Hotel Indigo Full timeHotel Night Auditor Job DescriptionWe are seeking a detail-oriented and customer-focused individual to join our team as a Hotel Night Auditor. As a key member of our front desk team, you will be responsible for ensuring the accuracy and integrity of our financial records, while providing exceptional service to our guests.Responsibilities:Conduct thorough...
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Hotel Front Desk Night Auditor
3 weeks ago
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Front Desk Supervisor
1 month ago
Birmingham, Alabama, United States HVMG Full timeJoin Our Team at Hyatt Regency Birmingham - The Wynfrey HotelWe are seeking a highly motivated and experienced Front Desk Supervisor to join our team at Hyatt Regency Birmingham - The Wynfrey Hotel. As a Front Desk Supervisor, you will play a vital role in ensuring the smooth operation of our front desk, supervising the front desk staff, and delivering...
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Birmingham, Alabama, United States Crestview Management, LLC Full timeCustomer Service Representative Job DescriptionA Customer Service Representative at Marriott Birmingham is responsible for providing excellent customer service to guests, checking guests in and out of the hotel, and handling any guest requests or concerns. The Front Desk Agent is the first point of contact for guests and must be knowledgeable about the hotel...
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Front Desk Associate
1 month ago
Birmingham, Alabama, United States Crestview Management, LLC Full timeJob Title: Front Desk AssociateWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Crestview Management, LLC. As a Front Desk Associate, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, handling guest requests, and ensuring a smooth and...
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Birmingham, Alabama, United States Courtyard by Marriott Birmingham Downtown at UAB Full timeAbout UsCourtyard by Marriott Birmingham Downtown at UAB is a leading hospitality company that values its employees. We strive to create a supportive and inclusive work environment that fosters diversity, growth, and development. Our commitment to a People First culture is reflected in our approach to employee development, benefits, and relationships. We...
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Birmingham, Alabama, United States Home2 Suites Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Staff Assistant to join our team at RAM Hotels. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining a clean and welcoming front desk area.Key...