Hotel Front Desk Representative
1 day ago
We are seeking a highly skilled and enthusiastic Hotel Front Desk Clerk to join our team at Hotel Indigo. As a key member of our guest services team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.
Key Responsibilities:- Guest Services: Greet and check-in guests, manage guest accounts, and respond to inquiries and complaints in a professional and courteous manner.
- Bookkeeping: Maintain accurate records of guest account information, including credit card details and room assignments.
- Communication: Answer incoming calls and respond to guest inquiries in a timely and efficient manner.
- Teamwork: Collaborate with housekeeping staff to ensure rooms are ready for new guests and resolve any issues that may arise.
- Education: High school diploma or equivalent required.
- Experience: At least one year of experience in the hospitality industry, preferably as a hotel front desk agent or similar position.
- Skills: Excellent communication and interpersonal skills, strong organizational and time management skills, and the ability to handle customer complaints and issues with grace.
- Technical Skills: Proficient in Microsoft Office and reservation management systems.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Hotel Front Desk Representative
1 week ago
Birmingham, Alabama, United States Hotel Indigo Full timeHotel Front Desk Clerk Job DescriptionWe are seeking a highly skilled and enthusiastic hotel front desk agent to join our guest services team at Hotel Indigo. As a key member of our team, you will be responsible for delivering exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Bookkeeping:...
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