Healthcare Site Operations Manager

2 weeks ago


Lakeside, California, United States Neighborhood Healthcare Full time
Job Overview

At Neighborhood Healthcare, we are dedicated to enhancing community health and well-being. Our mission is to empower individuals with the resources necessary for a fulfilling life. As a non-profit organization, we strive to provide quality healthcare services to all members of our community, regardless of their circumstances.

As the Site Operations Manager, you will oversee the daily functions of our healthcare facility, ensuring that all systems operate efficiently and effectively. You will work closely with the Director of Operations to implement strategies that enhance patient care while maintaining financial viability.

Key Responsibilities

  • Gather and analyze operational data to drive continuous improvement initiatives.
  • Monitor and enhance the patient experience by addressing factors that influence satisfaction.
  • Lead and inspire team members to deliver exceptional patient care and service.
  • Oversee financial performance, including expense management and budget adherence.
  • Conduct performance evaluations and provide constructive feedback to team members.
  • Ensure compliance with organizational policies and funding requirements.
  • Facilitate effective communication among clinical and operational teams to resolve issues.
  • Organize and lead monthly operational meetings, documenting key discussions and action items.
  • Promote teamwork and collaboration among staff to improve overall service delivery.
  • Assess training needs and support professional development opportunities for staff.

Qualifications

Education and Experience

  • Bachelor's degree or equivalent experience in a related field.
  • A minimum of three years in a supervisory role, preferably in a healthcare environment.
  • Completion of Project Leap is preferred.
  • Bilingual candidates (English/Spanish or English/Arabic) are preferred.

Essential Skills

  • Strong verbal and written communication abilities.
  • Proficient in managing multiple priorities and tasks.
  • Knowledge of various healthcare payer systems is advantageous.
  • Ability to maintain confidentiality and handle sensitive information with integrity.

Physical Requirements

  • Ability to stand and walk for extended periods.
  • Capability to lift and move objects as necessary.
  • Comfortable working in a typical healthcare environment.

Salary range: $88,200-$114,400 annually, depending on experience.



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