Patient Care Coordinator
3 days ago
As a Patient Care Coordinator at Adventist Health, you will play a vital role in ensuring the efficient processing and scheduling of patients for our department. Your excellent communication skills will promote a high level of overall satisfaction and quality of care for our patients and visitors.
Key Responsibilities:- Greets and receives patients/visitors, and notifies necessary personnel of their arrival.
- Answers multiple phone lines and intercom, and communicates effectively.
- Provides clerical support for departmental meetings, projects, and activities.
- Completes and forwards all required information, charts, records, and documents as requested.
- Maintains department records, reports, and statistics.
- Orders and maintains an adequate inventory of office supplies and equipment.
- Identifies current status of patient's insurance and range of benefits.
- Collects co-payments and limits of services for all patients.
- Provides appropriate forms to billing and other departments.
- Assists with maintenance of hospital forms.
- Performs various confidential clerical duties, including data entry, obtaining patient signatures, and filing.
- Helps schedule patient appointments.
- Obtains necessary billing, insurance, and demographic information.
- Communicates with patients regarding preparations needed for examination and reminds them of preparations at time of appointment confirmation.
- Assists in scheduling appointments and making reservations for departmental needs.
- Keeps waiting rooms neat, clean, and organized.
- Communicates with those waiting.
- Monitors panels for alarms and reports to appropriate department.
- Provides coverage and/or assistance when necessary to maintain quality standards of the department.
- Compiles information for reports, manuals, handouts, and meetings as needed.
- Provides clerical support for department meetings and departmental activities.
- Assists with research and provides administrative support to special projects.
Adventist Health is committed to the safety and well-being of our associates and patients. Therefore, we require that all associates receive all required vaccinations, including measles, mumps, flu, COVID-19 vaccine, etc., as a condition of employment, and annually thereafter. Medical and religious exemptions may apply.
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