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Healthcare Patient Coordinator, Full Time
2 months ago
Located in a picturesque region, Adventist Health is dedicated to providing innovative medical care through our comprehensive facilities. Our organization includes a 151-bed hospital, emergency services, and specialized medical offices, ensuring a high standard of care across various disciplines.
Position Summary:
The Patient Care Coordinator is responsible for managing a range of administrative and clerical tasks to streamline the patient admission and scheduling processes. This role emphasizes effective communication with patients and visitors, fostering a high level of satisfaction and quality care. The position is primarily based in an outpatient setting.
Key Responsibilities:
- Welcome and assist patients and visitors, ensuring they are informed and comfortable. Manage multiple phone lines and respond to inquiries professionally. Address complaints and requests with appropriate attention.
- Process physicians' orders accurately and manage patient admissions and discharges. Create and maintain patient charts and provide clerical support for departmental initiatives.
- Ensure all necessary documentation, records, and reports are completed and submitted as required. Request previous patient records when necessary and maintain accurate departmental statistics.
- Manage inventory of office supplies and equipment, ensuring adequate stock levels. Verify patient insurance status and collect co-payments as needed.
- Facilitate communication between departments by providing necessary forms and assisting with the maintenance of hospital documentation. Perform confidential clerical tasks, including data entry and filing.
- Inform patients about any necessary preparations for their appointments and confirm these details prior to their visit. Assist in scheduling appointments and managing departmental resources.
- Maintain a clean and organized waiting area, engaging with patients and monitoring for any alarms or alerts. Provide support to ensure departmental quality standards are met.
- Contribute to the preparation of reports, manuals, and meeting materials as required. Assist with research and provide administrative support for special projects.
- Perform additional job-related duties as assigned.
Adventist Health prioritizes the safety and well-being of our associates and patients. All associates are required to receive necessary vaccinations as a condition of employment, with exceptions for medical and religious reasons.
About Adventist Health:
Adventist Health is a nonprofit, faith-based health system serving numerous communities along the West Coast and Hawaii. With over 400 care sites, including acute care facilities and clinics, our dedicated team of 37,000 professionals is committed to our mission of promoting health, wholeness, and hope.
