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Healthcare Patient Coordinator

2 months ago


Saint Helena, United States Adventist Health Full time
Job Overview

At Adventist Health, we are dedicated to providing exceptional healthcare services. As a Patient Care Coordinator, you will play a vital role in ensuring a seamless experience for our patients. Your responsibilities will encompass a variety of administrative and clerical tasks aimed at enhancing patient satisfaction and operational efficiency.

Key Responsibilities:
  • Welcome and assist patients and visitors, ensuring they feel valued and informed. Manage incoming communications effectively and address inquiries or concerns promptly.
  • Process patient admissions and discharges, maintaining accurate and organized patient records. Provide essential clerical support for departmental initiatives and activities.
  • Ensure all necessary documentation is completed and submitted in a timely manner. Coordinate with medical records to retrieve prior patient information as needed.
  • Maintain an organized inventory of office supplies and equipment, ensuring that all necessary materials are readily available.
  • Collect and verify patient insurance information, including co-payments and benefits, to facilitate billing processes.
  • Assist in scheduling patient appointments and departmental events, ensuring that all logistical needs are met.
  • Keep waiting areas tidy and welcoming, while monitoring patient flow and addressing any issues that arise.
  • Support departmental projects and research initiatives as required, contributing to the overall success of the team.

Organizational Commitment:
Adventist Health prioritizes the health and safety of our employees and patients. All associates are required to receive necessary vaccinations as part of their employment conditions.

About Adventist Health:
Adventist Health is a nonprofit, faith-based health system dedicated to serving diverse communities across the West Coast and Hawaii. Our mission is to inspire health, wholeness, and hope through compassionate care.