Food Production Operations Manager

2 weeks ago

Washington, United States Dreaming Out Loud, Inc. Full time

Position Title: Food Production Operations Manager

Employment Status: Full-time, Exempt

Reports To: Food Hub Director

Work Environment: Requires regular travel to various indoor and outdoor locations.

Supervisory Duties: None

ORGANIZATION OVERVIEW

Dreaming Out Loud is dedicated to fostering economic opportunities for marginalized communities in the DC metro area by establishing a healthy and equitable food system. Our mission involves rebuilding urban, community-focused food networks through social enterprise, enhancing access to nutritious food, improving community health, developing low-income entrepreneurs and cooperatives, and training at-risk adults for sustainable, family-supporting careers.

PROGRAM OVERVIEW

The D.R.E.A.M. Entrepreneurship Program offers a comprehensive curriculum and extensive support to low-income and socially disadvantaged food entrepreneurs. The Food Production Operations Manager will collaborate with the Food Hub Director and senior leaders to cultivate and expand the support ecosystem that provides program graduates (DREAMERS) with essential human, financial, and social capital to create economic opportunities for themselves and their communities.

CULINARY PROGRAM OVERVIEW

The DREAM Culinary Program serves as an extension of the D.R.E.A.M. Entrepreneurship Program, focusing on identifying, refining, and connecting culinary talent from the program to income-generating opportunities. We continuously evaluate community partners for culinary opportunities in catering, pop-ups, corporate events, and community outreach, ensuring diverse income streams for our DREAMERS.

The program also plays a vital role in supporting the creation of value-added products for distribution through our Food Hub and other retail and wholesale markets, encompassing product development, scaling, production, manufacturing, testing, and packaging.

KEY RESPONSIBILITIES

Staff Management:

  • Assist in maintaining personnel structure and staffing levels to achieve DOL's emergency meal relief, value-added food production, and CSA produce distribution goals.
  • Support the Food Hub Director in overseeing staff, developing work plans, monitoring performance, providing coaching, and implementing disciplinary actions as necessary.
  • Create Standard Operating Procedures (SOPs) to document revised and newly established practices, policies, and processes.

Food Production:

  • Collaborate with senior leadership to formulate production, distribution, and marketing strategies for DOL-branded products.
  • Facilitate the expansion of in-house production opportunities.
  • Perform in-house production tasks as needed (e.g., fruit preparation, product packaging).
  • Connect DREAM Culinary Program participants with career opportunities.
  • Develop strategies to minimize waste across the food distribution enterprise.
  • Manage supply and raw material inventory, ensuring proper rotation and replenishment.
  • Work closely with the Market Manager on ordering and purchasing.
  • Supervise a production team and conduct site visits to ensure optimal transport, merchandising, and customer satisfaction.
  • Participate in scheduled meetings as required.

Compliance:

  • Ensure that DOL food production services and distribution personnel are appropriately certified, trained, and capable of performing their duties safely.
  • Stay informed about applicable laws, regulations, and best practices related to food handling, sanitation, safety, and SOPs; communicate requirements to staff as necessary.
  • Support the development of systems for monitoring food quality, safety, operational efficiency, and financial accountability.
  • Contribute positively to community partnerships that align with DOL's mission.
  • Maintain records for potential food recalls, work injuries, or other situations requiring investigation.

QUALIFICATIONS

  • A minimum of 3 years of experience in a commercial kitchen or restaurant setting, including cooking, inventory management, and personnel oversight.
  • Experience in a leadership or management capacity.
  • Commitment to advancing marginalized communities.
  • Passion for fresh produce and a strong understanding of seasonality.
  • Completion of a culinary degree or training program (e.g., AS in Culinary Arts) is preferred.
  • Servsafe Certification or equivalent food handling certification.
  • Proficiency in Google Suite and Microsoft Office Suite (Word, Excel, PowerPoint).
  • Ability to lead, delegate, and mentor others effectively.
  • Strong attention to detail and accountability for completing tasks on time.
  • Capacity to manage multiple responsibilities while maintaining a collaborative team spirit.
  • Excellent interpersonal skills and the ability to build and maintain relationships with stakeholders.
  • A valid driver's license and the ability to travel to various food distribution sites as needed.

PHYSICAL DEMANDS:

This role requires moderate to heavy physical activity, including lifting, bending, pushing, pulling, and carrying up to 50 lbs. Food preparation tasks will involve standing for extended periods and utilizing various kitchen tools.

COMPENSATION: The annual salary range is $70,000 to $75,000, commensurate with experience and qualifications. This position is eligible for benefits.

Dreaming Out Loud is an equal opportunity employer, providing employment opportunities without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or genetics. Our commitment to diversity and inclusion is reflected in all aspects of employment, including recruitment, hiring, placement, promotion, termination, and training.

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