Pharmacy Operations Manager

6 days ago


Washington, United States Giant Food Full time
About the Role

We are seeking a highly skilled and experienced Pharmacy Manager to join our team at Giant Food. As a Pharmacy Manager, you will be responsible for leading our pharmacy operations and ensuring that we provide exceptional patient care and service to our customers.

Key Responsibilities
  • Establish and maintain efficient pharmacy operations, ensuring compliance with state and federal regulations.
  • Supervise and train pharmacy staff, including pharmacists, technicians, and support staff.
  • Develop and implement strategies to improve patient satisfaction and loyalty.
  • Collaborate with the Clinical Program Team to coordinate and execute off-site immunization clinics, health and wellness activities, and community outreach programs.
  • Process prescriptions accurately and efficiently, ensuring proper adjudication of insurance claims and adherence to contract guidelines.
  • Assist medical providers and patients with prior authorizations and follow through on third-party audits.
  • Order and maintain pharmaceutical inventory, ensuring adequate stock levels and minimizing waste.
  • Promote customer engagement through counseling and over-the-counter (OTC) recommendations, and offer Giant pharmacy services.
  • Adhere to company policies and procedures, and maintain pharmacy standards in accordance with company policy.
Requirements and Qualifications
  • Bachelor of Science degree in Pharmacy and/or Doctor of Pharmacy.
  • Previous experience/background in retail pharmacy.
  • Ability to stand and walk for extended periods of time.
  • Must be able to travel to other stores.
  • Must have valid CPR license or basic life support certificate.
  • Must have immunization certifications in accordance with state regulations.
  • Strong inventory control understanding and capabilities.
  • Strong attention to detail.
  • Organizational skills.
  • Ability to multitask.
  • Strong proficiency in reading, writing, and communicating in English as it relates to the job and to the safety regulations.
  • Comprehensive and demonstrated diversity equity & inclusion knowledge and understanding.
  • Ability to use, or learn to use, the equipment and tools used to perform the job.
  • Must meet the company performance standards for the job.
  • Must participate in company orientation and training.
About Giant Food

Giant Food is a leading grocery retailer in the Baltimore-Washington area, with over 160 stores spanning across D.C., Maryland, Virginia, and Delaware. We are committed to providing convenient ways for our customers to prepare meals for moments that matter most through meal solutions, recipe inspiration, time-saving services like pickup and delivery, and beyond.

We value being a better neighbor and support our local partners through donations and charitable efforts. Our mission is to be the most trusted and loved local food retailer in our community.

We offer a competitive salary, 401K plan, vacation, personal holiday, and benefits package. As part of our team, you will have opportunities to advance your career, learn and grow, and make a difference in our community.


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