Customer Success Manager

3 days ago


Reston, Virginia, United States Fyxt Full time

About Fyxt

Fyxt is a rapidly growing enterprise that offers a cloud-based platform for the commercial real estate industry. Our innovative solutions aim to boost net operating income and minimize operational costs.

Role Overview

This is a full-time hybrid role for a Customer Success Manager at Fyxt. As a Customer Success Manager, you will be responsible for ensuring customer satisfaction, analyzing customer needs, driving customer retention, and building relationships with clients.

Key Responsibilities

  • Provide exceptional customer service and support
  • Analyze customer needs and develop strategies to meet their requirements
  • Drive customer retention and growth through relationship-building and communication
  • Collaborate with cross-functional teams to achieve business objectives

Requirements

To succeed in this role, you will need:

  • Strong customer service skills and a passion for delivering exceptional experiences
  • Excellent analytical and problem-solving skills
  • Proven ability to build and maintain relationships with clients
  • Experience in customer retention and growth
  • Effective communication and interpersonal skills
  • Bachelor's degree in a relevant field

What We Offer

Fyxt offers a competitive benefits package, including health, dental, and vision insurance, as well as unlimited PTO and hybrid work options.



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