Community Outreach Enrollment Agent

2 weeks ago


Philadelphia, Pennsylvania, United States AbsoluteCare Full time

Member Enrollment Coordinator role at Absolute Care

Overview: Absolute Care is dedicated to providing tailored health services to individuals with complex medical needs and those who are particularly vulnerable within the community. Utilizing a primary care provider-driven model, the organization effectively addresses challenges related to behavioral health, substance use, and social determinants of health (SDoH). Our mission is to serve the most frequent users of healthcare services through comprehensive care centers and community outreach, focusing on a select group of individuals requiring specialized support.

Key Responsibilities:

  • Work closely with the Team Lead to implement outreach initiatives
  • Identify and connect with prospective new members
  • Inform potential members about the services offered by Absolute Care
  • Facilitate the enrollment process for new members
  • Provide transportation for members to care facilities
  • Document daily outreach efforts
  • Establish meaningful connections with members
  • Advocate for Absolute Care as the primary healthcare resource
  • Adopt and promote Absolute Care's customer service principles

Qualifications:

  • High School Diploma or equivalent
  • A minimum of 2 years of experience in outreach within community, health, or social services
  • Familiarity with the local area
  • Possession of a valid driver's license and access to a reliable vehicle
  • Commitment to enhancing healthcare delivery
  • Experience working with diverse populations
  • Ability to think strategically and solve problems
  • Excellent communication and organizational skills
  • Proficiency in Microsoft Office Suite
  • Team player with a strong customer service orientation
  • Previous experience in sales is a plus

Physical Requirements:

  • Regular travel using a personal vehicle
  • Frequent walking is necessary

Absolute Care, Inc. is an equal opportunity employer, committed to fostering a diverse and inclusive workplace.



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