Recruiting Operations Coordinator
3 days ago
Dexian is seeking a highly skilled Recruiting Operations Coordinator to join our team. As a key member of our recruitment organization, you will be responsible for partnering with our HR partners to continuously improve our recruiter and candidate experience.
Key Responsibilities- System Administration and Support
- Utilize Workday test environments to perform User Acceptance Testing and troubleshoot Workday Recruiting system issues
- Create and maintain job aids to assist recruiters with system steps and procedural guidance
- Recruitment Process Improvement
- Participate as a team member in agile pod work to enhance the Workday Recruiting experience
- Monitor email inquiries sent to the careers and/or recruiting accommodations mailboxes using Salesforce
- Provide accurate, complete, and timely responses on a variety of inquiries
- Collaboration and Communication
- Engage with recruiters, candidates, hiring managers or HR partner groups to resolve system issues and coach on appropriate steps/procedures
- Build and maintain relationships with internal clients
- Leverage appropriate communication channels that influence and achieve intended outcomes
- Process Improvement and Analysis
- Exhibit a high level of personal ownership, confidentiality, and flexibility
- Help management identify and implement process improvement strategies that enhance the customer experience and/or operational efficiency
- At least 1 year of recruiting or HR operations experience
- At least 1 year of customer service experience within a corporate environment
- Proficiency with Google Suite
- Demonstrated customer service skills, attention to detail and decision-making skills
- Excellent written and verbal communication skills
- 1+ year of system administration experience
- 1+ year of Workday Recruiting experience
- Experience Working in an Agile environment
- 1 year of process management experience
- Experience with Salesforce
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
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