Food and Beverage Operations Supervisor

2 weeks ago


Orlando, Florida, United States Evermore Orlando Full time
About Evermore

Evermore Orlando Resort is a groundbreaking 1,100-acre destination adjacent to Walt Disney World, featuring upscale vacation rental homes, a luxury hotel, world-class golf courses, and a stunning tropical beach complex. We are dedicated to creating unforgettable experiences and are looking for passionate individuals to join our team in delivering exceptional service.

Key Responsibilities:
  • Oversee daily operations of Food & Beverage services across various venues.
  • Implement training programs and standard operating procedures for all staff.
  • Assist in recruiting, training, and scheduling personnel for all outlets.
  • Ensure adherence to all relevant regulations and standards.
  • Coordinate the opening of new venues with a strategic approach.
  • Manage operational and financial training for team members.
  • Conduct regular inventory checks and collaborate with purchasing managers.
  • Establish and enforce financial policies in collaboration with the accounting team.
  • Utilize F&B operating software and ensure integration with accounting systems.
  • Address customer concerns promptly to ensure satisfaction.
  • Hold team members accountable for service excellence.
  • Develop recognition programs to celebrate outstanding service.
  • Monitor guest feedback and implement improvements as necessary.
  • Collaborate with other departments to achieve organizational goals.
  • Facilitate departmental meetings and team huddles.
  • Promote a positive and inclusive workplace culture.
  • Complete any additional tasks assigned by management.
Education, Skills and Experience:
  • Bachelor's degree or equivalent experience in Food & Beverage management.
  • 4-6 years of experience in hospitality with a focus on customer service.
  • Relevant food and safety certifications.
  • Experience with inventory management systems.
  • Strong leadership and supervisory abilities.
  • Excellent communication and interpersonal skills.
  • Proficient in financial analysis and understanding key performance indicators.
  • Exceptional organizational and problem-solving skills.
  • Able to thrive in a fast-paced environment.
  • Valid Florida Driver's License.
  • Proficient in Microsoft Office Suite and industry-standard software.
Physical Requirements:
  • Able to lift and carry up to 25 pounds.
  • Capable of standing, walking, and performing physical tasks as needed.
Our Work Culture:

At Evermore, we are committed to creating a supportive and dynamic work environment. Our team is dedicated to providing exceptional service and ensuring that our guests feel at home. We offer competitive compensation and a comprehensive benefits package, including health coverage, retirement plans, and generous paid time off. Join us in shaping the future of hospitality in Orlando

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