Food and Beverage Operations Manager

2 weeks ago

Orlando, Florida, United States Marriott International Inc Full time

Position Overview

ROLE SUMMARY


Leads and oversees all Food and Beverage departments and personnel, including dining establishments, room service, and beverage services.

Responsible for daily operations and evaluates the performance of the Food and Beverage management and service teams. Ensures that all operational policies and procedures are adhered to across all outlets.

Ensures compliance with Hazard Analysis and Critical Control Points (HACCP), Occupational Safety and Health Administration (OSHA) standards, and regional Alcoholic Beverage Commission regulations.

Supports the Director of Food and Beverage in formulating and executing the strategic vision for the Food and Beverage division, which includes budget management, forecasting, inventory oversight, and cost management.

Develops the Food and Beverage outlet management team.

Creates and manages marketing and promotional initiatives for the outlets to attract local clientele.


CANDIDATE PROFILE

Education and Experience

  • High school diploma or GED; 4 years of experience in food and beverage, culinary, or a related professional field.
OR

  • 2-year degree from an accredited institution in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or a related discipline; 2 years of experience in food and beverage, culinary, or a related professional field.

KEY RESPONSIBILITIES

Leading the Food and Beverage Team

  • Provides guidance and direction to all Food and Beverage departments and staff, including dining venues, room service, cafes, and beverage services.
  • Oversees daily operations and assesses the performance of the Food and Beverage management and service teams.
  • Ensures that all operational policies and procedures are consistently applied across all outlets.

  • Ensures adherence to Hazard Analysis and Critical Control Points (HACCP), Occupational Safety and Health Administration (OSHA) standards, and regional Alcoholic Beverage Commission regulations.

  • Assists the Director of Food and Beverage in developing and managing the strategic plan for the Food and Beverage division, including budget management, forecasting, inventory oversight, and cost management.

  • Facilitates the growth and development of the Food and Beverage outlet management team.

  • Develops and implements marketing and promotional strategies for the outlets to attract local customers.

  • Monitors the status and progress of each outlet to ensure consistency in all areas of Food and Beverage operations. Researches market trends and concepts to recommend suitable products, services, and operational adjustments necessary to maintain guest satisfaction.
  • Maintains a strong understanding of food and beverage trends within the hospitality sector.
  • Ensures that all Food and Beverage outlet teams receive proper training in sanitation, food safety, and customer service.

Managing Human Resources Activities

  • Conducts interviews, selects, and trains staff.
  • Evaluates employee productivity and efficiency for the purpose of recommending promotions or other status changes.
  • Oversees the performance of the Exhibit Hall team, including annual performance evaluations, career development, and training needs.
  • Tracks employee attendance and records absences/tardiness.
  • Guides supervisors in achieving their development objectives.
  • Conducts annual performance reviews with direct reports in accordance with Standard Operating Procedures.

Additional Responsibilities

  • Adheres to all corporate accounting protocols.
  • Performs other duties as assigned.
The salary range for this position is $120,000 to $152,000 annually.

Marriott offers a bonus program, comprehensive health care benefits, a 401(k) plan with up to 5% company match, an employee stock purchase plan at a 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits, along with potential incentives such as stock awards and deferred compensation plans.

Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

The compensation and benefits information is provided as of the date of this posting.

Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.

We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.


About the Team


Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe.

As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.

With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels.

In joining Marriott Hotels, you join a portfolio of brands with Marriott International.

Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world.

JW believes our associates come first. Because if you're happy, our guests will be happy.

JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott.

Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers.

JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being.

Treating guests exceptionally starts with the way we take care of our associates. That's The JW TreatmentTM. In joining JW Marriott, you join a portfolio of brands with Marriott International.

Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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