Patient Account Representative
3 days ago
We are seeking a highly organized and detail-oriented Patient Account Representative to join our team at Midwestern University. As a Patient Account Representative, you will be responsible for performing a variety of front office procedures, including registration, data entry, and patient communication.
Key Responsibilities- Greet and direct patients and visitors, ensuring a positive and welcoming experience.
- Perform registration and check-in processes, including data entry and obtaining necessary signatures.
- Calculate and collect patient liability, verifying insurance benefits and expected reimbursement.
- Explain financial policies and available resources for alternative payment arrangements to patients and their families.
- Enter payments in the practice management system and perform daily payment reconciliation, ensuring accuracy and timeliness.
- Answer phones, scheduling appointments, taking messages, and routing calls to departments.
- Schedule appointments accurately and complete pre-registration processes, including insurance verification and identification of POS collection amounts.
- Reschedule and cancel appointments, communicating with patients, families, and providers as needed.
- Coordinate multiple appointments and provide positive patient interactions.
- Provide instructions prior to appointments and offer directions, maps, and parking instructions.
- Secure demographics, guardian, and emergency contact information, as well as insurance coverage details.
- Verify insurance eligibility and benefits when necessary and update demographics when patient information changes.
- Request and enter referral information when required.
- Notify patients of co-payments, deductibles, co-insurance, and collect outstanding balances during scheduling.
- Ensure compliance with state and federal regulations related to healthcare.
To be successful in this role, you must have a high school diploma or equivalent and a minimum of 2 years of experience working in a healthcare setting. You should possess excellent communication and customer service skills, with the ability to work in a fast-paced environment and maintain a professional demeanor.
Computer proficiency in MS Office and experience using medical practice management software are required. You should be able to lift up to 25 pounds and work in a moderate noise level environment.
About Midwestern UniversityMidwestern University is a private, not-for-profit organization providing graduate and post-graduate education in the health sciences. We offer a comprehensive benefits package, flexible work arrangements, and opportunities for professional growth and development.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual with a passion for delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
-
Patient Service Representative
2 weeks ago
Downers Grove, Illinois, United States Grove Dental Associates Full timeAbout the RoleWe are seeking a highly skilled Patient Service Representative to join our team at Grove Dental Associates. As a key member of our patient service center, you will play a vital role in ensuring the smooth operation of our practice.Key ResponsibilitiesReceive and make high-volume calls to schedule and assist patients for their next dental...
-
Patient Service Representative
2 weeks ago
Downers Grove, Illinois, United States Grove Dental Associates Full timeAbout the RoleWe are seeking a highly skilled Patient Service Representative to join our team at Grove Dental Associates. As a key member of our patient service center, you will play a vital role in ensuring the smooth operation of our practice.Key ResponsibilitiesReceive and make high-volume calls to schedule and assist patients for their next dental...
-
Patient Service Representative
3 days ago
Downers Grove, Illinois, United States North American Dental Group Full timeTransforming the Dental ExperienceGrove Dental Associates in Downers Grove, IL, is seeking a Patient Service Representative to join our team. As a member of our Patient Service Center, you will play a vital role in providing exceptional patient care and ensuring a seamless experience for our patients.Responsibilities:Receive and make high-volume calls to...
-
Patient Service Representative
2 weeks ago
Downers Grove, Illinois, United States North American Dental Group Full timeTransforming the Dental ExperienceWe are seeking a highly skilled Patient Service Representative to join our team at Grove Dental Associates in Downers Grove, IL. As a member of our team, you will play a vital role in providing exceptional patient care and ensuring a seamless experience for our patients.Responsibilities:Receive and make high-volume calls to...
-
Patient Service Representative
2 weeks ago
Downers Grove, Illinois, United States Advocate Health Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Advocate Health. In this role, you will be responsible for ensuring seamless patient care and efficient operations within our healthcare organization.Key ResponsibilitiesProcess patient order confirmations and modifications to facilitate...
-
Patient Services Representative
2 weeks ago
Downers Grove, Illinois, United States Advocate Health Full time{"title": "Patient Services Representative", "content": "Job SummaryWe are seeking a highly skilled Patient Services Representative to join our team at Advocate Health. As a key member of our patient services team, you will be responsible for providing exceptional customer service to patients, families, and healthcare providers.Key ResponsibilitiesProvide...
-
Patient Service Representative
2 weeks ago
Downers Grove, Illinois, United States Advocate Health Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Advocate Health. As a Patient Service Representative, you will be responsible for providing exceptional customer service to patients, families, and healthcare providers.Key ResponsibilitiesGreets and registers patients in the electronic medical...
-
Patient Services Representative
1 week ago
Downers Grove, Illinois, United States Advocate Health Full timeJob Summary:As a Patient Services Representative with Advocate Health, you will play a vital role in providing exceptional patient care and support in our pediatric department. This is an exciting opportunity to join a dynamic team and make a meaningful difference in the lives of our patients and families.Key Responsibilities:Provide high-quality patient...
-
Patient Service Representative
2 weeks ago
Downers Grove, Illinois, United States Advocate Health Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Advocate Health. In this role, you will be responsible for providing exceptional patient service, ensuring accurate and timely medical records, and maintaining a high level of customer satisfaction.Key ResponsibilitiesPatient Services: Provide...
-
Patient Service Representative
3 weeks ago
Downers Grove, Illinois, United States Grove Dental Associates Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Grove Dental Associates. As a key member of our Patient Service Center, you will play a vital role in ensuring the smooth operation of our practice.Key ResponsibilitiesReceive and make high-volume calls to schedule and assist patients for...
-
Patient Services Representative
1 week ago
Downers Grove, Illinois, United States Advocate Health Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Services Representative to join our team at Advocate Health. In this role, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare team.Key ResponsibilitiesPatient Services: Provide efficient and high-quality service to...
-
Patient Service Representative
2 weeks ago
Downers Grove, Illinois, United States Advocate Health Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Advocate Health. In this role, you will be responsible for providing exceptional patient service, ensuring accurate and timely medical records, and maintaining confidentiality of patient information.Key ResponsibilitiesPatient Services: Greet...
-
Patient Services Representative
2 weeks ago
Downers Grove, Illinois, United States Advocate Health Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Services Representative to join our team at Advocate Health. In this role, you will be responsible for providing exceptional patient service, ensuring accurate and timely medical records, and maintaining confidentiality of patient information.Key ResponsibilitiesPatient Services: Greet...
-
Patient Service Representative
3 weeks ago
Downers Grove, Illinois, United States Advocate Aurora Health Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Advocate Aurora Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key ResponsibilitiesPatient Services: Provide efficient and...
-
Patient Service Representative
7 days ago
Downers Grove, Illinois, United States Advocate Health Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Advocate Health. In this role, you will be responsible for ensuring seamless patient care by processing service maintenance tickets, verifying authorizations, and maintaining accurate records.Key ResponsibilitiesProcess service maintenance...
-
Patient Service Representative
2 weeks ago
Downers Grove, Illinois, United States Advocate Aurora Health Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Advocate Aurora Health. In this role, you will be responsible for ensuring seamless patient care by processing orders, verifying insurance information, and maintaining accurate records.Key ResponsibilitiesProcess patient orders and verify...
-
Patient Services Representative
2 weeks ago
Downers Grove, Illinois, United States Advocate Health Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Services Representative to join our team at Advocate Health. In this role, you will be responsible for providing exceptional patient service, ensuring accurate and timely medical records, and maintaining confidentiality of patient information.Key ResponsibilitiesPatient Services: Greet...
-
Patient Service Representative
3 weeks ago
Downers Grove, Illinois, United States Advocate Health Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Advocate Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient service, ensuring accurate and timely medical records, and maintaining confidentiality of patient information.Key...
-
Patient Services Representative
2 weeks ago
Downers Grove, Illinois, United States Advocate Aurora Health Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at Advocate Aurora Health. As a key member of our patient services team, you will be responsible for providing exceptional customer service to patients, families, and healthcare providers.Key ResponsibilitiesRegister patients accurately and...
-
Patient Service Representative
4 weeks ago
Downers Grove, Illinois, United States Advocate Health Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Advocate Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient service, ensuring accurate and timely medical records, and maintaining a high level of customer satisfaction.Key...
