Patient Services Representative
2 weeks ago
We are seeking a highly organized and detail-oriented Patient Services Representative to join our team at Advocate Health. In this role, you will be responsible for providing exceptional patient service, ensuring accurate and timely medical records, and maintaining confidentiality of patient information.
Key Responsibilities- Patient Services: Greet patients, register them in the EMR system, and coordinate scheduling of appointments. Answer multiple incoming telephone lines, accurately determining the appropriate recipient of the call or message and referring them promptly and appropriately.
- Billing Services: Ensure entry at time of service of billing information on the patient and payer and accurate follow-up on missing information. Review encounter forms for accuracy and completeness, check with physician for missing information, and enter patient charges into the EMR system according to established policies and procedures.
- Medical Record Services: Uphold standards of the practice and of the medical group for accurate and timely medical records. Release information from records, only according to corporate policies and procedures, and maintain confidentiality around all patient information.
- High school diploma or equivalent. One to two years related customer service experience. Experience handling difficult caller/customers/patients.
- CRT/PC experience in a customer service setting. Working knowledge of eClinicalWorks and scheduling sections of the eClinicalWorks system preferred.
- Ability to function in a high volume, multiple-task environment, possibly in a crowded or closely shared work space. Exposure to ill patients. Ability to work under stressful conditions with demanding customers.
- Ability to lift up to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available.
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Patient Services Representative
2 weeks ago
Downers Grove, Illinois, United States Advocate Health Full time{"title": "Patient Services Representative", "content": "Job SummaryWe are seeking a highly skilled Patient Services Representative to join our team at Advocate Health. As a key member of our patient services team, you will be responsible for providing exceptional customer service to patients, families, and healthcare providers.Key ResponsibilitiesProvide...
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Patient Service Representative
2 weeks ago
Downers Grove, Illinois, United States Advocate Health Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Advocate Health. As a Patient Service Representative, you will be responsible for providing exceptional customer service to patients, families, and healthcare providers.Key ResponsibilitiesGreets and registers patients in the electronic medical...
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Patient Service Representative
2 weeks ago
Downers Grove, Illinois, United States Advocate Health Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Advocate Health. In this role, you will be responsible for providing exceptional patient service, ensuring accurate and timely medical records, and maintaining a high level of customer satisfaction.Key ResponsibilitiesPatient Services: Provide...
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Patient Services Representative
1 week ago
Downers Grove, Illinois, United States Advocate Health Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Services Representative to join our team at Advocate Health. In this role, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare team.Key ResponsibilitiesPatient Services: Provide efficient and high-quality service to...
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Patient Service Representative
2 weeks ago
Downers Grove, Illinois, United States Advocate Health Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Advocate Health. In this role, you will be responsible for providing exceptional patient service, ensuring accurate and timely medical records, and maintaining confidentiality of patient information.Key ResponsibilitiesPatient Services: Greet...
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Patient Services Representative
1 week ago
Downers Grove, Illinois, United States Advocate Health Full timeJob Summary:As a Patient Services Representative with Advocate Health, you will play a vital role in providing exceptional patient care and support in our pediatric department. This is an exciting opportunity to join a dynamic team and make a meaningful difference in the lives of our patients and families.Key Responsibilities:Provide high-quality patient...
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Patient Services Representative
2 weeks ago
Downers Grove, Illinois, United States Advocate Health Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Services Representative to join our team at Advocate Health. In this role, you will be responsible for providing exceptional patient service, ensuring accurate and timely medical records, and maintaining confidentiality of patient information.Key ResponsibilitiesPatient Services: Greet...
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Patient Service Representative
3 days ago
Downers Grove, Illinois, United States North American Dental Group Full timeTransforming the Dental ExperienceGrove Dental Associates in Downers Grove, IL, is seeking a Patient Service Representative to join our team. As a member of our Patient Service Center, you will play a vital role in providing exceptional patient care and ensuring a seamless experience for our patients.Responsibilities:Receive and make high-volume calls to...
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Patient Service Representative
3 weeks ago
Downers Grove, Illinois, United States Advocate Aurora Health Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Advocate Aurora Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key ResponsibilitiesPatient Services: Provide efficient and...
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Patient Service Representative
3 weeks ago
Downers Grove, Illinois, United States Grove Dental Associates Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Grove Dental Associates. As a key member of our Patient Service Center, you will play a vital role in ensuring the smooth operation of our practice.Key ResponsibilitiesReceive and make high-volume calls to schedule and assist patients for...
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Patient Service Representative
7 days ago
Downers Grove, Illinois, United States Advocate Health Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Advocate Health. In this role, you will be responsible for ensuring seamless patient care by processing service maintenance tickets, verifying authorizations, and maintaining accurate records.Key ResponsibilitiesProcess service maintenance...
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Patient Service Representative
2 weeks ago
Downers Grove, Illinois, United States Grove Dental Associates Full timeAbout the RoleWe are seeking a highly skilled Patient Service Representative to join our team at Grove Dental Associates. As a key member of our patient service center, you will play a vital role in ensuring the smooth operation of our practice.Key ResponsibilitiesReceive and make high-volume calls to schedule and assist patients for their next dental...
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Patient Service Representative
2 weeks ago
Downers Grove, Illinois, United States Grove Dental Associates Full timeAbout the RoleWe are seeking a highly skilled Patient Service Representative to join our team at Grove Dental Associates. As a key member of our patient service center, you will play a vital role in ensuring the smooth operation of our practice.Key ResponsibilitiesReceive and make high-volume calls to schedule and assist patients for their next dental...
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Patient Service Representative
3 weeks ago
Downers Grove, Illinois, United States Advocate Health Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Advocate Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient service, ensuring accurate and timely medical records, and maintaining confidentiality of patient information.Key...
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Patient Services Representative
2 weeks ago
Downers Grove, Illinois, United States Advocate Aurora Health Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at Advocate Aurora Health. As a key member of our patient services team, you will be responsible for providing exceptional customer service to patients, families, and healthcare providers.Key ResponsibilitiesRegister patients accurately and...
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Patient Service Representative
4 weeks ago
Downers Grove, Illinois, United States Advocate Health Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Advocate Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient service, ensuring accurate and timely medical records, and maintaining a high level of customer satisfaction.Key...
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Patient Service Representative
2 weeks ago
Downers Grove, Illinois, United States North American Dental Group Full timeTransforming the Dental ExperienceWe are seeking a highly skilled Patient Service Representative to join our team at Grove Dental Associates in Downers Grove, IL. As a member of our team, you will play a vital role in providing exceptional patient care and ensuring a seamless experience for our patients.Responsibilities:Receive and make high-volume calls to...
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Patient Service Representative
2 weeks ago
Downers Grove, Illinois, United States Advocate Aurora Health Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Advocate Aurora Health. In this role, you will be responsible for ensuring seamless patient care by processing orders, verifying insurance information, and maintaining accurate records.Key ResponsibilitiesProcess patient orders and verify...
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Patient Service Representative
2 weeks ago
Downers Grove, Illinois, United States Advocate Health Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Advocate Health. In this role, you will be responsible for ensuring seamless patient care and efficient operations within our healthcare organization.Key ResponsibilitiesProcess patient order confirmations and modifications to facilitate...
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Patient Services Representative
4 weeks ago
Downers Grove, Illinois, United States Advocate Health Full timeJob SummaryWe are seeking a highly skilled Patient Services Representative to join our team at Advocate Health. As a Patient Services Representative, you will play a critical role in providing exceptional patient care and ensuring a positive experience for our patients.Key ResponsibilitiesPatient Services:Provide efficient and high-quality service to...
