Billing Operations Manager

2 days ago

Baltimore, Maryland, United States CGS Full time

Job Summary:

Career Opportunities at CGS

About the Role:

We are seeking a highly skilled and experienced Billing Supervisor to join our team at CGS. As a Billing Supervisor, you will be responsible for the effective coordination and management of the e-billing and payment cycle workflow related to payment posting, charge corrections, and monthly reconciling of payments to bank deposits.

Key Responsibilities:

  • Ensures accurate observance of e-billing requirements and processes.
  • Prepares monthly, semi-monthly, and ad-hoc billing reports for internal and external clients.
  • Ensures timely invoice submission to clients, based on established timelines.
  • Creates and distributes ad hoc operational and billing reports to management as requested.
  • Works with Controller and Accounting Department to identify, review, and recommend changes to automate or enhance timeliness, accuracy, and efficiency of billing processes.
  • Supports internal and external auditors as requested.
  • Supervises e-billing and receivables staff.
  • Evaluates e-billing and receivables staff skill levels, recommends any necessary training/changes.
  • Provides feedback to staff performance appraisals, develops performance management objectives to address concerns, drives engagement and retention; participates in team hiring and separation decisions.
  • Delegates assignments and projects to staff as appropriate.

Requirements:

  • Demonstrated ability to work well, be influential, and articulate initiatives, projects, results, and analyses to senior leadership and staff, including presenting ideas in a clear, succinct manner.
  • High attention to detail, outstanding organizational skills, and the ability to manage time effectively.
  • Excellent interpersonal and communication skills (oral and written), professional demeanor, and presentation.
  • Analytical with strong problem-solving skills, takes initiative, and uses good judgment, excellent follow-up skills.
  • Work efficiently with the ability to multi-task and set priorities while maintaining and delivering the highest quality work product accurately.
  • Position also requires the ability to work under pressure to meet strict deadlines, adapt to a fast-paced high-pressure environment to achieve business goals and objectives.
  • Ability to work both independently and as part of a cross-functional, collaborative team.
  • Bachelor's Degree or equivalent experience in Accounting, Finance, or related field preferred.
  • Five years of legal billing/receivables experience and in-depth knowledge of accounting principles and billing software; Advanced experience in e-billing.
  • Two years of supervisory experience in similar role and ability to assume a leadership role.
  • Advanced knowledge of MS Applications to include Excel, Outlook, and Access.

About CGS:

Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems.

Our Commitment:

We value honesty through hard work and self-awareness, professionalism in all we do, and delivering the best quality to our consumers, mending those relations for years to come.

Benefits:

  • Health, Dental, and Vision
  • Life Insurance
  • 401k
  • Flexible Spending Account (Health, Dependent Care, and Commuter)
  • Paid Time Off and Observance of State/Federal Holidays

Equal Opportunity Employer:

Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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