Operations Manager

4 days ago

Baltimore, Maryland, United States Ports America Full time
Job Summary

We are seeking a highly skilled and experienced Operations Manager to join our team at Ports America. As an Operations Manager, you will be responsible for the safe and efficient maintenance and repair of various customers' shipping equipment.

Key Responsibilities
  • Develop and execute operating plans to improve customer service, productivity, safety, and quality of operating activities.
  • Contribute to the development and operation within approved fiscal budget limits and operating cost objectives.
  • Ensure the scheduling and ordering of union labor providing the skill and staffing levels necessary to complete cost-effective, safe, and efficient equipment repairs and service.
  • Work closely with customers and/or DWPS staff, determining customer needs, providing professional expertise, and ensuring customer satisfaction.
  • Keep immediate supervisor aware of current operational status by regular communications and by issuing reports as directed.
  • Ensure that area accident prevention/safety and workers' compensation programs and procedures are implemented, that labor is trained regularly, and that accident occurrences continue to decline in frequency and severity.
  • Knowledge of union contracts and DWPS labor relations policies, ensuring positive labor relations, high levels of productivity, and that all policies and procedures are followed.
  • Ensure that all company-owned assets are in good working order with a minimal amount of down time for maintenance.
  • Evaluate and select outside contractors and vendors who can provide quality products and services at the lowest possible prices and ensure availability when needed.
  • Ensure that all work orders and reports are completed accurately, submitted on time, and to appropriate DWPS staff and other designated personnel.
  • Available for after-hours emergencies that occur on nights, weekends, and holidays.
  • Attending various terminal operations and safety meetings.
  • Manage all maintenance and repair operations daily.
  • Manage roadability operations to ensure labor efficiency and customer service.
  • Knowledge of M&R billing systems to ensure all M&R billing is completed accurately and on time.
Requirements
  • Bachelor's Degree in any discipline
  • Equivalent combinations of education and experience will be considered.
  • Experience with Computerized Operating Systems
  • Obtain a TWIC Card issued by the Department of Homeland Security
  • Valid US Driver's License
Preferred Qualifications
  • Knowledge of safety and accident prevention codes and regulations
  • Knowledge and understanding of cargo stowage and stability
  • Proficient in MS Office
  • Excellent communication skills both verbal and written.
  • Ability to manage time efficiently.
  • Ability to execute in a fast-paced environment.
  • Ability to plan and organize to ensure efficient execution of plan.
  • Ability to drive and influence the performance of others.
  • Ability to make sound decisions and respond quickly to operational issues.
Physical Working Attributes
  • Climb up and down a ladder on a vessel multiple times within a shift
  • Work on ships and terminal with engined equipment.
  • Work in changing hot and cold climates based on weather conditions.
  • Work in an environment that may be hazardous to persons unable to see and hear fast-moving equipment.
  • Lift, push, and/or pull up to 30lbs.

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