Intermodal Operations Manager

2 weeks ago


Baltimore, Maryland, United States ContainerPort Group Full time

About ContainerPort Group:

ContainerPort Group (CPG) is a leading multimodal transportation firm that specializes in container drayage. We are dedicated to providing comprehensive logistics solutions for clients across North America. Our strength lies in our dependable fleet of nearly 1,300 independent contract drivers and a committed team of over 350 transportation professionals.

Position Overview:

We are seeking a detail-oriented and results-driven individual to fill the role of Operations Manager. This position is crucial for overseeing our expanding operations.

Key Responsibilities:

  • Oversee and manage intermodal and transportation services through effective communication and collaboration.
  • Handle recruitment, relations, and retention of Independent Contractors.
  • Facilitate training and development for Customer Service Coordinators and Dispatchers.
  • Supervise administrative staff to ensure precise billing and invoicing for clients, as well as accurate settlement payments for independent contractors.
  • Implement continuous process improvements to enhance reliability and reduce service defects related to missed customer appointments, per-diem, and demurrage costs.
  • Perform additional duties as assigned to support organizational growth and strategic initiatives.

Qualifications:

  • Minimum of 3 years of experience in intermodal transportation is required.
  • 3-4 years of experience working with port operations is essential.
  • A high school diploma is required; a college degree is preferred.
  • At least 5 years of experience in the trucking industry, with intermodal experience necessary.
  • Minimum of 2 years of supervisory experience is required.
  • Strong understanding of HOS and DOT regulations is essential.
  • Experience with owner-operator fleets is preferred.
  • Proficient in Microsoft Office applications.
  • Familiarity with Transportation Management Systems is a plus, with Trinium experience being advantageous.

Physical Requirements:

The physical demands outlined here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

  • This position requires frequent communication with external contacts and other employees, necessitating the ability to exchange accurate information.
  • Must be able to remain stationary for extended periods.
  • Must be capable of operating a computer and other office equipment consistently.

Benefits:

  • Competitive salary.
  • Comprehensive benefits package including:
  • Medical, Prescription, Dental, and Vision coverage.
  • Life, AD&D, and Disability insurance.
  • Employee Assistance Program.
  • Financial planning services.
  • 401(k) plan with company match.
  • Paid Time Off.
  • Flexible work arrangements.
  • Opportunities for internal mobility and professional development.
  • Tuition assistance programs.
  • Eligibility for bonuses.


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