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Case Manager for Prep Academy Services
2 months ago
At St. Vincent Family Services, we are dedicated to empowering families to create brighter futures.
Make a difference in your career.
We provide competitive salaries, extensive benefits, 401K matching, and a generous paid time off package.
Additionally, we offer quarterly performance bonuses.
These advantages are just a few reasons to consider a career with us.
POSITION SUMMARY
The Prep Academy Case Manager is responsible for overseeing the delivery of services to children and families, assisting them before their enrollment in the Prep Academy and supporting them after their transition out of the program. The primary focus of this role is to plan and coordinate care during the critical periods of entry and exit from the Prep Academy Program. This position also involves billing for Community Psychiatric Supportive Treatment (CPST) services to insurance providers.
KEY RESPONSIBILITIES
- Foster a welcoming and inclusive atmosphere for clients, colleagues, and community partners from diverse backgrounds.
- Apply Trauma-Informed Care principles in all interactions.
- Demonstrate sensitivity to the cultural and socioeconomic backgrounds of children to provide optimal care.
- Ensure a safe and structured environment, free from any form of abuse.
- Serve as a role model for children and staff, promoting appropriate interactions and coping strategies.
- Build strong relationships with clients, responding to their needs with empathy and respect.
- Effectively de-escalate challenging situations while maintaining dignity and integrity.
- Collaborate with youth case workers, clinicians, nurses, and other supervisors to ensure seamless service coordination.
- Provide crisis intervention when necessary.
- Maintain accurate and ongoing documentation for each child's record, adhering to agency and regulatory standards.
- Deliver community psychiatric support and treatment (CPST) to clients regularly.
- Assist clinicians with the discharge process, including the transfer of information regarding follow-up appointments.
- Perform additional duties as assigned.
- Work schedule will be flexible to accommodate the needs of families, including evening hours.
QUALIFICATIONS
- A minimum of three (3) years of experience working with children and families with special needs.
- A bachelor's degree in social services, psychology, or a related field is preferred.
- Basic understanding of child development is essential.
- Must possess a valid driver's license, valid automobile insurance, and registration for personal or company vehicles.
- Must be insurable by the agency's insurance provider.
SKILLS REQUIRED
- Excellent verbal and written communication skills are essential.
- Ability to engage with diverse audiences, both internal and external to the organization.
- Basic mathematical skills are required.
- Proficiency in Microsoft Office applications and the ability to comprehend complex regulatory documents.
- Strong reasoning abilities to manage multiple tasks and resolve complex interpersonal issues.
