Retail Operations Supervisor

2 weeks ago


Union, Kentucky, United States Lilly Pulitzer Full time

Position Overview

The Retail Operations Supervisor plays a crucial role in managing the daily functions of the store during the absence of the Store Manager. This position encompasses various responsibilities including sales performance, customer engagement, merchandise presentation, and asset protection.

Key Responsibilities

  • Comprehend the overall vision of Lilly Pulitzer, including its lifestyle, clientele, product offerings, and brand heritage.
  • Support the Store Manager in meeting sales objectives.
  • Develop a robust client base within the local community.
  • Lead initiatives to enhance client relationships and drive sales.
  • Organize and execute community engagement events to promote the store.
  • Effectively present and sell merchandise in alignment with brand standards.
  • Assist in creating visually appealing displays to attract customers.
  • Provide exceptional customer service by understanding product offerings and making appropriate recommendations.
  • Ensure the integrity of store assets through accurate financial reporting and inventory management.
  • Implement company policies and procedures consistently across store operations.

Qualifications

  • A genuine passion for the Lilly Pulitzer brand and its merchandise.
  • Proven ability to engage and sell to customers effectively.
  • Understanding of visual merchandising principles.
  • Strong leadership skills to motivate and guide retail staff.
  • Detail-oriented with a focus on safeguarding store assets.
  • Flexibility to adapt to the dynamic retail environment.

Education and Experience

A four-year college degree is preferred, although not mandatory. Previous experience in retail, particularly in women's fashion, is essential.

Additional Information

This is a full-time, salaried position eligible for overtime and standard company benefits. Lilly Pulitzer is an Equal Opportunity Employer and participates in E-Verify.



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