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Medical Office Coordinator

2 months ago

SaintBrieuc, Bretagne, United States Quadrant, Inc. Full time
Job Summary

We are seeking a highly skilled and detail-oriented Medical Receptionist to join our team at Quadrant, Inc. as a Medical Receptionist. The successful candidate will be responsible for providing exceptional patient care and administrative support to our medical team.

Key Responsibilities:
  • Registers new patients with complete and accurate demographics, ensuring compliance with established procedures.
  • Verifies patient insurance eligibility and benefits at each visit, ensuring seamless billing and payment processes.
  • Updates patient charts with accurate and up-to-date information, maintaining the highest level of patient confidentiality.
  • Scans documents into the electronic medical record as directed, ensuring efficient and secure data management.
  • Completes daily tasks to compile missing demographic and insurance information for billing purposes, ensuring timely and accurate payment processing.
  • Obtains prior authorizations for care, ensuring compliance with regulatory requirements and optimizing patient outcomes.
  • Answers phones and takes patient demographic information, providing exceptional customer service and ensuring accurate data entry.
Requirements:
  • 6+ months of experience as a Medical Receptionist or Customer Service representative.
  • Strong verbal and written communication skills, with the ability to effectively interact with patients, staff, and external partners.
  • Experience scheduling appointments and managing patient flow, with a focus on efficiency and patient satisfaction.
  • Technical proficiency, with the ability to navigate electronic medical records and other software systems.
  • Comfortable handling high volumes of incoming calls and managing multiple priorities in a fast-paced environment.
  • Experience handling insurance verifications and prior authorizations, with a focus on accuracy and compliance.
  • ENT and/or Surgical experience is highly preferred, but not required.
What We Offer:
  • A dynamic and supportive work environment, with opportunities for growth and professional development.
  • A competitive salary and benefits package, including medical, dental, and vision coverage.
  • A comprehensive training program, with ongoing support and mentorship.
  • A commitment to diversity, equity, and inclusion, with a focus on creating a welcoming and inclusive workplace culture.