Treatment Coordinator
4 days ago
At Guardian Dentistry Partners, we are seeking a skilled Treatment Coordinator to join our team. As a Treatment Coordinator, you will play a vital role in ensuring patients understand and schedule necessary treatment. Your primary responsibilities will include coordinating communications between doctors and patients, helping to build and maintain a doctor/hygiene schedule, and assisting with patient inquiries, including insurance questions. You will also be responsible for organizing and presenting patient treatment plans with financial obligations and obtaining patient agreement. Additionally, you may be required to assist with general front office duties.
Key Responsibilities:
- Conduct patient consultations and calculate fees for treatment based on various fee schedules
- Assist patients with financing options, insurance questions, and treatment concerns
- Maintain and use tickler files and delayed treatment files
- Notify patients when pre-estimates come back and schedule appointments after making proper financial arrangements
- Prepare in advance treatment consent forms, including surgical, endodontic, and general consents
- Record chart entries from phone or in-person conversations when appropriate
- Manage doctor charts for treatment plans, treatment conferences, letters, and phone calls
- Prepare financial treatment plans and present plan options to patients at the end of their appointment
- Assist with consultation appointments as directed by the doctor
- High school diploma
- Legible handwriting for communications
- Knowledge of dental software a plus
- Office experience desired
- Hourly rate: $26-$30/hour depending on experience
- Paid vacation and paid holidays
- 401(k) program with matching contributions
- Competitive health, dental, and vision plan
- Life insurance and disability insurance
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