Medical Office Coordinator

2 weeks ago


SaintBrieuc, Bretagne, United States Medical Facilities of America Full time
Job Summary

We are seeking a highly skilled and friendly Service Ambassador to create a warm and welcoming environment in our lobby. This individual will be responsible for greeting visitors, learning about guests, and coordinating a fond farewell for discharging patients.

Key Responsibilities
  • Develop and maintain a warm and welcoming lobby environment by addressing visitors by name and learning about them.
  • Provide exceptional customer service by answering phones with a cheerful greeting and responding to basic center and business office questions.
  • Make collection calls as instructed to prevent accounts from becoming delinquent.
  • Process and distribute incoming and outgoing mail, and accept and handle payments at the desk.
  • Maintain the center's Patient Fund Petty Cash box and prepare, copy, and mail administrative correspondence.
  • Assist with inventory and ordering of office supplies, maintain business office filing, and follow emergency protocol.
  • Ensure the confidentiality of all residents' records and report any instances of abuse or neglect to management.
  • Attend and participate in orientation, training, and in-service education, and staff meetings.
Requirements
  • Outgoing and friendly demeanor.
  • Excellent verbal and written communication skills.
  • Knowledge of business office machines and computer skills with word processing software knowledge.
  • Able to work with minimal supervision and maintain a professional appearance and demeanor.
  • Confidence when interacting with a variety of people.


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