Alarm Monitoring Specialist

2 weeks ago

Livermore, California, United States Lawrence Livermore National Laboratory Full time

Company Overview

At Lawrence Livermore National Laboratory (LLNL), we are dedicated to enhancing national security through innovative solutions. Our team comprises some of the brightest minds in the field, working collaboratively to address significant challenges and contribute to a safer world.

We pride ourselves on fostering a diverse and inclusive workforce, where every individual’s unique background and perspective are valued. This commitment is essential for the continued success of our mission.

Compensation Details
$50.19 Hourly
Please note that this pay range serves as a general guideline, influenced by various factors such as education, experience, and market conditions.

Position Overview

We are seeking multiple Central Alarm Station (CAS) Operators to oversee and manage security systems and alarms. This role involves dispatching both routine and emergency assignments while collaborating effectively within a controlled environment. The position is part of the Protective Force Division (PFD) within the Security Organization (SO).

Note: This role requires full-time on-site presence due to its nature.

Key Responsibilities

  • Ensure the integrity of alarm systems and computer networks; conduct system testing, identify issues, and initiate necessary repairs and security responses.
  • Implement and comprehend comprehensive security response protocols.
  • Communicate with system administrators and technicians regarding system issues; assist in troubleshooting and identifying solutions for complex problems.
  • Manage and monitor radio communications with security personnel during both routine and emergency situations, documenting all activities.
  • Prioritize and dispatch security and safety personnel in accordance with established protocols for both emergency and non-emergency situations.
  • Operate and monitor surveillance systems, LLNL's security alarm system (Argus), and access control systems; utilize the California Law Enforcement Telecommunications System.
  • Prepare and maintain various reports and records using a computer-aided dispatch system in line with established procedures.
  • Develop and maintain knowledge of applicable Department of Energy (DOE) and LLNL security protocols.
  • Perform additional duties as assigned.

Required Qualifications

  • Active Department of Energy (DOE) Q-level clearance or an active Top Secret clearance from another U.S. government agency at the time of hire.
  • Ability to successfully complete a foundational CAS training course to acquire the necessary skills for the role.
  • Experience in applying established organizational policies and procedures, with an understanding of DOE access requirements.
  • Strong written, verbal, and interpersonal communication skills, particularly in high-pressure situations, demonstrating patience and tact.
  • Advanced organizational skills to effectively prioritize tasks in a dynamic environment.
  • Experience collaborating effectively with colleagues in a confined setting during high-activity periods.
  • Proficiency with PCs, including Windows OS and Microsoft Office applications, along with familiarity with technology such as portable radios and tablets.
  • Knowledge of government access control regulations and procedures.

Preferred Qualifications

  • Familiarity with the Argus security system and LLNL's access control framework.
  • Current certification in the California Law Enforcement Telecommunications System.

Additional Information

All personal information will be kept confidential in accordance with EEO guidelines.

Position Information

This is a Flexible Term appointment, lasting up to six years. Career Indefinite employees may maintain their status, contingent on funding availability.

Why Choose Lawrence Livermore National Laboratory?

  • Recognized as one of the Best Places to Work by Glassdoor in 2024.
  • Comprehensive Benefits Package.
  • 401(k) Plan.
  • Relocation Assistance.
  • Education Reimbursement Program.
  • Flexible Work Schedules (subject to project needs).
  • Commitment to Inclusion, Diversity, Equity, and Accountability.

Security Clearance Requirement

This position necessitates an active Department of Energy (DOE) Q-level clearance or an active Top Secret clearance from another U.S. government agency at the time of hire.

Pre-Employment Drug Testing

Selected external applicants must pass a post-offer, pre-employment drug test, including testing for marijuana, in compliance with Federal Law.

Wireless and Medical Device Regulations

Due to Department of Energy (DOE) restrictions, certain mobile devices may not be permitted in specific areas. If your role requires working in such areas, personal and laboratory mobile devices may be prohibited.

Equal Employment Opportunity

We are an equal opportunity employer, committed to a work environment free from discrimination and harassment. All qualified applicants will be considered for employment without regard to any protected characteristic.

Reasonable Accommodation

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation during the application or interview process, please submit a request through our online form.

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