Healthcare Product Strategist

2 weeks ago

Nashville, Tennessee, United States Healthcare Systems and Technologies, LLC Full time
Position Overview

Open Role: Healthcare Product Strategist

Reports to: Group Product Manager

Location: Remote

About Our Organization
Healthcare Systems and Technologies, LLC is dedicated to revolutionizing the healthcare landscape through cutting-edge software solutions that empower surgical centers to deliver more efficient patient care and improved outcomes. Our comprehensive suite of products encompasses the entire case lifecycle, including scheduling, care coordination, clinical documentation, and revenue management. Supported by Bain Capital, we are the fastest-growing software provider in the ASC sector, serving over 1,600 clients, and we are just beginning our journey with ambitious plans to significantly enhance our value proposition. Our aspirations are only as strong as the talent we attract, which is why we are eager to expand our team with exceptional individuals.

What We Seek:
We are in search of a Healthcare Product Strategist who is passionate about enhancing healthcare outcomes and developing products that harmonize user-centric design with analytical thinking. You are proactive, inquisitive, and a quick learner. You thrive in challenging situations and are determined to overcome obstacles. You aspire to create products that you can proudly present to others, understanding that empathy for the end-users is crucial to achieving this goal. You collaborate effortlessly and transparently with team members.

Key Responsibilities:
The Healthcare Product Strategist will report to a Group Product Manager and collaborate closely with a Senior Product Manager overseeing a specific product line. This role will be responsible for managing one of these products, balancing tactical delivery with strategic product vision.

  • Immerse yourself in the company's existing Agile software development processes.
  • Lead product development, strategy, and redesign from concept through to market introduction
    • Conduct research to uncover customer needs and market opportunities.
    • Prioritize the rollout of new features, address bugs, and manage timeline expectations.
    • Propose enhancements to improve user experience by defining product specifications and requirements.
    • Work alongside Engineering to deliver effective solutions.
    • Create training and support documentation for both internal and external users.
    • Coordinate with the Marketing team to ensure effective promotion and positioning of new products.
    • Monitor and analyze post-launch product performance metrics.
    • Collect product data, including key statistics and user trends.
  • Own the product roadmap, making informed decisions about the value proposition of features and enhancements to prioritize user problem-solving.
  • Collaborate with Sales to develop strategies that enhance product market share.
  • Support market differentiation efforts to identify opportunities and gaps, then develop solutions to address them.
  • Ensure product quality by collaborating with QA team members to guide successful product releases and perform quality assurance as needed.
  • Take ownership of the product(s): Maintain an understanding of how the product(s) are implemented, trained, marketed, and sold to ensure alignment with the product vision.

Qualifications:
  • Minimum of 4 years of experience with a proven track record in developing and launching successful products.
  • Experience in a high-growth healthcare SaaS environment or consulting is advantageous.
  • Proficient in drafting Product Requirements Documents and familiar with market research and marketing strategies.
  • Skilled in gathering and interpreting qualitative product data and consumer feedback.
  • Able to build and sustain strong customer relationships.
  • Capable of navigating ambiguity; adept at transforming vague concepts or raw data into actionable plans and requirements.
  • Inherently curious and collaborative; able to foster cross-functional relationships that lead to team-driven results.
  • Hands-on experience with web and mobile technologies.
  • Degree in Business Administration, Marketing, Computer Science, Software Engineering, or a healthcare-related field.
  • Experience with Agile/Scrum methodologies.
  • Familiarity with project management tools such as the Atlassian Suite (Jira, Confluence) and Pendo.
  • Knowledge of SQL is a plus.

Company Culture:
  • We exceed expectations. We strive to make a difference in everything we do and seek innovative ways to deliver beyond what is anticipated.
  • We thrive on collaboration. We invest in our team and take pride in the success of our colleagues.
  • We aim to make a positive impact. We are passionate about our work and leverage our collective creativity and determination to achieve significant outcomes.
  • We share and enhance our expertise. We aspire to learn, grow, and share knowledge.
  • We enjoy the journey. We remain focused on the fact that we are contributing to a new model of healthcare delivery.

Benefits:
  • Remote work flexibility.
  • Health benefits fully covered for employees.
  • Flexible Paid Time Off Policy.
  • 11 company holidays annually.
  • Paid parental leave.
  • 401K plan with matching contributions.
  • Learning and development budget.
  • A diverse, inclusive, and enjoyable team environment.

Healthcare Systems and Technologies, LLC is committed to fostering a diverse and inclusive workplace where all employees feel valued, respected, and engaged. We promote a culture of inclusiveness that drives innovation, connection, and a strong sense of teamwork. We are dedicated to reflecting the unique experiences, perspectives, and viewpoints of our employees, clients, and the communities we serve.

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