IT Support Professional

7 days ago


Houston, Texas, United States Actus Consulting Group Full time
Job Description

Actus Consulting Group seeks a highly skilled Support Engineer to join our team.

Job Summary

We are looking for a talented Support Engineer with strong technical skills and excellent communication abilities in Japanese to provide top-notch support to our clients.

Key Responsibilities
  • Configure and maintain internal-office servers, PCs, networks, and telephony hardware and software for clients.
  • Perform on-site installations of servers, PCs, networks, and telephony hardware and software for clients.
  • Troubleshoot technical issues with remote and on-site servers, PCs, networks, and telephony hardware and software for clients.
  • Provide technical and customer support for server, PC, network, and telephony hardware and software administration to clients.
  • Install and troubleshoot at site. (Business trips required.)
  • Compose and issue work records and project records of installation and configuration for each client.
  • Report and archive actual solutions and countermeasures of troubleshooting for future reference.
  • Report the status of each project and troubleshooting progress to the team/project leader.
  • Perform product research and market trend analysis as requested by the team leader.
  • Draft proposals and/or quotations for clients as requested by the team leader.
  • Manage projects, vendors, and sub-contractors for delivery and completion of projects on time.
Requirements
  • English/Japanese (Required) *Reading and writing are secondary to conversation. The ability to understand what the other person is saying is particularly important.
  • 3+ Years of work experience as an IT Support Engineer.
  • BS in Computer Science or relevant fields. Or relevant certificate.
  • Communication skills with customers, vendors/carriers, and company staff.
  • Documentation skills.
  • Valid driver's license.
  • Ability to commute to End-Client(s) Office a few days a week.
Technical Requirements
  • Microsoft, Citrix, VMware, and other major software vendors' products.
  • Cisco, Fortinet, Palo Alto, and other major network vendors' devices.
  • Unix/Linux, Windows server operation and maintenance.
  • Security software and solutions for servers and PCs.
  • Local and Wide Area Network technologies.
  • Virtualization and storage technologies.
  • Microsoft365, Active Directory, Azure AD, Exchange.
  • Video conference tools.


  • Houston, Texas, United States Professional Alternatives Full time

    Job OverviewWe are seeking a dedicated Client Support Specialist to join our dynamic team. This role is essential in ensuring that our customer service operations align with our commitment to delivering exceptional client experiences.Position Details:High-volume call center environment.Temporary to permanent position.In-office role.Hourly wage ranging from...


  • Houston, Texas, United States Professional Alternatives Full time

    Job OverviewInside Sales / Technical Support - VALVES – Fully In-OfficeDirect Hire; Competitive Salary Based on ExperienceKey Responsibilities:Respond to incoming customer service inquiries via calls and emails, and evaluate incoming requests for quotes (RFQs).Assess customer specifications and requirements to ensure compatibility with our product...


  • Houston, Texas, United States Dungarvin Full time

    About DungarvinWe are a leading provider of services for individuals with intellectual and developmental disabilities. Our mission is to create a supportive and inclusive environment that fosters growth, independence, and self-expression.Job SummaryWe are seeking a compassionate and caring individual to join our team as a Direct Support Professional. As a...


  • Houston, Texas, United States Bridgehead IT Full time

    Job OverviewWe are a leading provider of business and technology consulting services, renowned for our industry-leading partnerships with top-tier companies.Position Summary:Due to our unwavering commitment to customer satisfaction, Bridgehead IT has established itself as a premier industry leader. We are seeking a skilled Field Services Technician to join...


  • Houston, Texas, United States Connective Talent Full time

    Job Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Connective Talent. As a Desktop Support Engineer, you will be responsible for providing high-touch support to VIP clients and ensuring a smooth experience for executives and guests.Key Responsibilities:Meeting Support: Provide technical support for on-site meetings,...


  • Houston, Texas, United States Rêve Preparatory Charter School Full time

    Job Opportunity at Rêve Preparatory Charter SchoolJob Title: Supportive Education ProfessionalJob Summary:Rêve Preparatory Charter School is seeking a highly motivated and dedicated Supportive Education Professional to join our team. As a key member of our educational support staff, you will play a vital role in ensuring the success of our students.Key...


  • Houston, Texas, United States Gulf Coast Center Full time

    Gulf Coast Center is seeking a dedicated and compassionate Direct Support Professional (DSP) to join our team. In this role, you will provide essential support and care to individuals with intellectual and developmental disabilities, empowering them to live fulfilling lives within their communities. As a DSP, you will work closely with clients, assisting...


  • Houston, Texas, United States InsideHigherEd Full time

    About Houston Community College Houston Community College (HCC) is a dynamic and forward-thinking institution dedicated to providing exceptional educational opportunities for its diverse student population. We are committed to fostering a culture of excellence, innovation, and inclusivity, where every individual has the chance to thrive. About the Role We...


  • Houston, Texas, United States Roger Williams Academy LLC Full time

    Job SummaryRoger Williams Academy LLC is seeking a highly motivated and dedicated Registered Behavior Technician to join our team. As a key member of our multidisciplinary team, you will play a vital role in providing high-quality ABA therapy services to our clients.Key ResponsibilitiesImplement behavior plans as written, trained, and instructed by...


  • Houston, Texas, United States InsideHigherEd Full time

    About Houston Community College Houston Community College (HCC) is a dynamic and forward-thinking institution dedicated to providing exceptional educational opportunities for its diverse student population. We are committed to fostering a culture of excellence, innovation, and inclusivity, where every individual has the chance to thrive. The Opportunity We...


  • Houston, Texas, United States InsideHigherEd Full time

    Make a Difference at Houston Community College Houston Community College (HCC) is seeking a dedicated and organized Administrative Support Professional to join our dynamic team. In this role, you will contribute to the smooth operation of our institution by providing essential administrative, financial, or supportive services. Your Impact: Provide...


  • Houston, Texas, United States Magnify Full time

    Magnify is seeking a highly organized and detail-oriented Executive Support Professional to join our team in Houston, TX. The ideal candidate will provide administrative assistance, manage schedules, and handle confidential information with professionalism.Duties:Manage executive calendars, including scheduling meetings and appointmentsCoordinate travel...


  • Houston, Texas, United States Deans Professional Services Full time

    Job OverviewDean's Professional Services is actively seeking a qualified Bilingual Customer Support Specialist to join our team. This role is essential for a prominent Healthcare Organization and requires proficiency in both English and Spanish.The Bilingual Customer Support Specialist will primarily handle incoming inquiries related to benefits, eligibility...


  • Houston, Texas, United States Home Instead Full time

    Job Title: Overnight CAREGiverJob Type: Part-TimeJob Overview:Home Instead is seeking compassionate and dedicated individuals to provide non-medical care to our clients, enabling them to maintain their independence and dignity in the comfort of their own homes.Key Responsibilities:Provide personalized care and support to clients, promoting their physical and...


  • Houston, Texas, United States ELITE PERFORMANCE CHIROPRACTIC AND Full time

    Job SummaryElite Performance Chiropractic and is seeking a highly motivated and detail-oriented Rehabilitation Specialist to join our team. As a key member of our healthcare team, you will play a vital role in providing exceptional patient care and support.Key ResponsibilitiesAssist the main doctor in the treatment process, including patient intake,...


  • Houston, Texas, United States Deans Professional Services Full time

    Job OverviewDean's Professional Services is seeking a qualified Bilingual Customer Support Specialist II to join our team. This role is essential for providing support in a prominent Healthcare Organization. Candidates must be proficient in both English and Spanish.The Bilingual Customer Support Specialist II will be responsible for addressing incoming...


  • Houston, Texas, United States Gulf Coast Center Full time

    About Gulf Coast Center Gulf Coast Center is dedicated to providing comprehensive support services to individuals with intellectual and developmental disabilities, empowering them to live fulfilling lives within their communities. Job Summary As a Direct Support Professional (DSP), you will play a vital role in assisting individuals with daily living...


  • Houston, Texas, United States Percepta Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Specialist at Percepta. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and resolving customer concerns in a timely and professional manner.Key ResponsibilitiesProvide...


  • Houston, Texas, United States HealthCare Support Full time

    Job DetailsThis position is a travel opportunity for a CT Technologist to work with a reputable healthcare organization in a major metropolitan area.Job ResponsibilitiesPerform CT scans and other imaging procedures as required by the healthcare organization.Collaborate with radiologists and other healthcare professionals to ensure accurate diagnoses and...


  • Houston, Texas, United States The Center for Pursuit Full time

    About the Role:The Center for Pursuit is seeking a dedicated and compassionate Direct Support Professional to join our team. As a Direct Support Professional, you will play a vital role in supporting adults with intellectual and developmental disabilities, autism, or similar conditions in achieving their goals and pursuing their passions.Key...