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Field Sales and Service Specialist

2 months ago

Lexington, Kentucky, United States Ecolab Full time

Ecolab is on the lookout for dedicated individuals ready to transform their next opportunity into a fulfilling career. Are you skilled at hands-on problem-solving? Do you have a passion for the hospitality sector but seek a role that offers flexibility? We invite self-driven professionals to join our team, where you will address customer needs while expanding business to meet your sales objectives.

Join Ecolab as a Field Sales and Service Specialist. As a leader in our industry, we are expanding and need talented individuals like you to help us continue to safeguard the world's essential resources. You will represent Ecolab, maintaining and servicing laundry and dishwashing equipment, as well as dispensing systems, to help us achieve our shared goal of a cleaner, safer, and healthier environment.

Position Overview:

  • Company vehicle provided for professional use
  • Compensated travel time to customer locations
  • Engage in a top-tier training program
  • Start and conclude your workday from home
  • Primarily daytime hours
Benefits for You:
  • Comprehensive benefits starting on day one including medical, dental, vision, 401k matching, company-funded pension, stock purchase options, paid time off (including vacation and disability benefits), and more
  • Participate in a paid training program (including compensated travel time) utilizing a blended approach of digital learning, classroom instruction, live demonstrations, and hands-on training with field experts to ensure associates are safe, confident, and skilled in their roles. Our award-winning training takes place at a state-of-the-art facility.
  • Receive a company service vehicle and mobile phone for work purposes. We cover fuel costs, travel time to customer sites, and maintenance time for your vehicle
  • Opportunities for career advancement: establish a long-term career path in service, sales, or management with potential for tuition reimbursement
  • Independent work environment where you will manage your schedule
  • Access to cutting-edge resources, tools, and technology
  • Increase your earnings as you drive business growth
  • Thrive in a company that prioritizes safety with exceptional safety training and personal protective equipment
  • Engage in meaningful challenges, assisting customers in achieving clean water, safe food, and healthy environments
  • Support from an organization that values diversity and inclusion to achieve our best outcomes
Your Responsibilities:

Customer Service:
  • Utilize your problem-solving abilities to perform preventative and corrective maintenance on laundry and dishwashing equipment, as well as dispensing systems
  • Assist in the installation of equipment and solutions
  • Demonstrate safe equipment operation, ensuring customers' operations are fully functional and their teams are adequately trained
  • Provide emergency support to existing customers via phone or in-person as necessary
  • Manage equipment, parts, and inventory to optimize costs
Solution Provision:
  • Communicate our comprehensive value to customers to meet their needs and enhance sales within existing accounts
  • Utilize tools and technology (including tablets and mobile applications) to conduct service visits and propose tailored programs and solutions to customers
Position Details:

This is a field-based role that may require travel to various locations and surrounding areas. After completing initial training, you will service established customers including restaurants, hotels, schools, and long-term care facilities within an assigned territory. In instances where a territory is not immediately available, associates may be assigned to a supporting role until a territory assignment is made.

Weekend Rotation:
  • Typically, one in every six weekends is required based on business needs
Minimum Qualifications:
  • High School Diploma or GED
  • 1 year of mechanical service, customer service, food service, or hospitality-related experience OR an Associate's degree
  • Availability to provide emergency assistance to customers, which may occur during nights, weekends, and holidays
  • A valid driver's license is required
  • No immigration sponsorship available
Physical Requirements:

This position requires the ability to perform all essential functions of the job, with or without reasonable accommodation, including:
  • Lifting 50 lbs. frequently
  • Pushing/Pulling occasionally
  • Standing/bending/stooping frequently
  • Working in confined spaces
  • Distinguishing colors (tools may be accommodated)
  • Ability to work overtime
  • Driving a company vehicle as needed to fulfill job responsibilities (pre-employment and ongoing motor vehicle record checks will be conducted to determine eligibility)
Preferred Qualifications:
  • Associate's degree or other advanced training or certifications
  • Previous mechanical problem-solving experience (e.g., plumbing, electrical, HVAC, and/or mechanical experience) in military or industries related to food service, laundry, housekeeping, hospitality, and/or pool and spa
About Ecolab Institutional:

Our Institutional team drives positive outcomes for customers globally in hospitality, foodservice, long-term care, and other sectors by delivering what matters most: satisfied guests, protected reputations, and optimized operations. We build enduring relationships through unmatched expertise, science-based guidance, and actionable insights in cleanliness, food safety, public health, and more. Our work safeguards our customers' brands, as well as their guests and employees.

Benefits:

Ecolab is committed to providing comprehensive and competitive benefits to meet the needs of our associates and their families.

Covid-19 Vaccine Notice:

Due to local mandates and customer requirements, applicants for certain customer-facing positions must be fully vaccinated (which in some cases requires a booster if eligible), unless a religious or medical accommodation is requested and approved by Ecolab.

Americans with Disabilities Act (ADA):

Ecolab will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit our career website for support.

Our Commitment to Diversity and Inclusion:
At Ecolab, we believe that the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer, and provide opportunities for advancement based on individual qualifications and job performance. We do not discriminate against any associate or applicant for employment based on race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws.