Guest Service Ambassador

3 days ago

Palm Springs, California, United States Marriott International Inc Full time
Job Title: Guest Service Expert

Job Summary:

We are seeking a highly motivated and customer-focused Guest Service Expert to join our team at Marriott International Inc. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel valued and cared for throughout their stay.

Key Responsibilities:

  • Provide personalized service to guests, responding to their needs and preferences in a timely and professional manner.
  • Ensure that all guest interactions are friendly, courteous, and respectful, reflecting the high standards of Marriott International Inc.
  • Work collaboratively with other team members to ensure seamless service delivery and exceed guest expectations.
  • Maintain a clean and organized work environment, adhering to company standards and policies.
  • Participate in ongoing training and development to enhance skills and knowledge, staying up-to-date with industry trends and best practices.

Requirements:

  • High school diploma or equivalent required.
  • Less than 1 year of related work experience preferred.
  • No supervisory experience required.
  • Ability to work in a fast-paced environment, managing multiple tasks and priorities.
  • Excellent communication and interpersonal skills, with a focus on customer service and teamwork.

Benefits:

Marriott International Inc. offers a competitive compensation package, including a pay range of $19.30 per hour, plus tips and benefits such as health care, flexible spending accounts, 401(k) plan, earned paid time off, and life insurance.

About Us:

At Marriott International Inc., we are committed to providing exceptional guest experiences and creating a culture of inclusivity and respect. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are an equal opportunity employer and consider applicants with criminal histories consistent with applicable federal, state, and local law.

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