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Guest Experience Ambassador

2 months ago

Palm Springs, California, United States Marriott Hotels & Resorts Full time
Delivering Unforgettable Guest Experiences

At Marriott Hotels & Resorts, we're committed to crafting experiences that leave a lasting impression. As a Guest Experience Specialist, you'll play a vital role in shaping the memories of our guests.

Key Responsibilities:

  • Develop and implement personalized service strategies to exceed guest expectations
  • Collaborate with cross-functional teams to create unique experiences that drive loyalty and retention
  • Identify opportunities to enhance the guest journey and implement process improvements
  • Provide exceptional service and support to guests, ensuring a seamless and memorable experience

About Marriott Hotels & Resorts:

We're a global hospitality leader, dedicated to delivering exceptional experiences that inspire our guests to return. Our commitment to excellence is reflected in every aspect of our business, from our luxurious accommodations to our world-class amenities.