Client Service Representative

6 days ago

Salem, Oregon, United States Corporation Service Company Full time
About the Role

We are seeking a highly skilled and motivated Client Service Representative to join our team at Corporation Service Company. As a Client Service Representative, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.

Key Responsibilities
  • Build Relationships with our clients to understand their unique needs and concerns.
  • Research and Analyze legal documents to provide accurate and timely solutions.
  • Fulfill Requests and answer questions for internal and external customers via phone or electronically.
  • Provide Excellent Service to both internal and external clients, ensuring their satisfaction and loyalty.
  • Manage Client Portfolios and organize workflow to meet clients' time frames and demands.
  • Data Entry of client information, electronic filing, and retrieval of documents.
  • Navigate between multiple databases quickly and accurately.
  • Recommend Process Improvements where applicable.
  • Maintain and Grow existing client business by providing outstanding service and by recognizing and proactively offering appropriate services.
Requirements
  • At Least 5 Years of experience working in a business-to-business customer service or administrative capacity.
  • Energetic Self-Starter who thrives in a fast-paced, team-oriented environment.
  • Attention to Detail and accuracy.
  • Strong Research Skills.
  • Strong Prioritization and Time-Management Skills.
  • Flexibility and Agility, with the ability to multitask.
  • Problem-Solving Skills.
  • Strong Computer Skills and proficiency in MS Office, Word, and Excel.
  • Excellent Verbal and Written Communication Skills.
  • Salesforce Experience a plus.
About Us

Corporation Service Company is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide.

We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues.

We are the business behind business, committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.

CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance.

We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles.

We encourage candidates to work closely with our talent acquisition partners to convey their specific needs.

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