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Customer Service Representative

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Salem, Oregon, United States Manpower Group Inc. Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Call Center Representative. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients and customers.

Key Responsibilities
  • Provide technical assistance and support to customers via phone, email, and chat.
  • Assess and respond to customer needs in a timely and professional manner.
  • Determine call resolution and document calls accurately.
  • Work collaboratively with internal teams to resolve customer issues.
  • Meet or exceed performance metrics and quality standards.
Requirements
  • High school diploma or equivalent required.
  • 1 year of customer service experience preferred.
  • 1 year of help desk or IT experience preferred.
  • Ability to work a variety of shifts, including evenings and weekends.
  • Excellent communication and problem-solving skills.
What We Offer
  • Competitive hourly rate.
  • Opportunities for overtime and professional growth.
  • Health benefits and paid time off.
  • A dynamic and supportive work environment.