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Customer Service Representative

2 months ago

Salem, Oregon, United States RRG Management Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at RRG Management. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our guests.

Key Responsibilities

  • Customer Service
    • Provide world-class customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
    • Ensure that all guests receive a warm and welcoming greeting, and that their needs are met throughout their visit.
  • Food Preparation and Service
    • Prepare and serve high-quality food and beverages to guests, adhering to our recipes and presentation standards.
    • Operate a cash register and process transactions accurately and efficiently.
  • Store Maintenance and Sanitation
    • Maintain a clean and safe environment for guests and colleagues, adhering to our high standards of cleanliness and sanitation.
    • Restock supplies and maintain inventory levels to ensure that the store is fully stocked and ready for service.
  • Teamwork and Communication
    • Work collaboratively with colleagues to achieve our goals and objectives, communicating effectively and providing support as needed.
    • Participate in ongoing training and development to improve skills and knowledge, and to stay up-to-date with company policies and procedures.

Requirements

  • Language and Communication
    • Fluently speak, read, and write the English language.
  • Math and Basic Skills
    • Use basic math skills, including addition and subtraction, and understand basic fractions.
  • Physical Demands
    • Stand, walk, sit, use hands, reach with hands and arms, talk, hear, close vision, distance vision, peripheral vision, and depth perception.
    • Occasionally climb, balance, stoop, kneel, crouch, or crawl, and lift up to 50 pounds.

Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is moderate.