Event Sales Coordinator

1 week ago

Greenville, South Carolina, United States Hay Creek Hotels Full time
Job Overview
** WEEKLY PAY **

Hay Creek Hotels is looking to HIRE a skilled Sales and Events Coordinator with a background in EVENT MANAGEMENT to join our Sales and Marketing Team.

- Complimentary On-Site Parking and Daily Meals -

The Sales & Events Coordinator plays a crucial role in supporting the department through a variety of administrative tasks. This position is vital in assisting the Sales & Events leaders with the comprehensive planning of events and providing operational teams with essential information to guarantee the success of corporate gatherings, incentive programs, social functions, and weddings.

KEY RESPONSIBILITIES

Responsibilities include, but are not limited to:

• Maintain and update the Banquet Event Order Book with daily modifications and distributions from Sales & Events Managers.

• Participate in daily Banquet Event Order Meetings to ensure the accuracy of the Banquet Event Order Book with the Event Management System.

• Assist Meetings & Events Managers with Banquet Event Order Updates, Resume Edits, and Bill Reviews.

• Organize and prepare Pre-Conference meetings for significant programs as directed by Meetings & Events Managers.

• Conduct daily revenue audits to ensure proper capture and reporting of Banquet Event Revenue.

• Provide daily, weekly, and monthly updates from the Sales Department, including Banquet Event Order distribution, Daily Event distribution, Private Dining Outlet reports, Resume distribution, 10-Day Event Distribution, staffing reports, and Deposit tracking.

• Aid in departmental audits by generating and analyzing reports in TripleSeat.

• Serve as a liaison between the Sales Department and Banquets Department by compiling Sales Turnover Notes.

• Manage communication with external vendors, including placing rental orders, overseeing rental logistics, and processing invoices.

• Assist in ensuring accurate forecasting and staffing by producing daily, weekly, monthly, quarterly, and annual reports.

• Offer enthusiastic support to operational departments as needed.

• Establish clear expectations for internal processes by developing and updating Standard Operating Procedures.

• Design and produce dinner menus, wedding tasting menus, name cards, and other printed materials.

• Collaborate with human resources to coordinate in-house meetings and events.

• Review availability of meeting and event spaces for all in-house requests.

• Facilitate amenity deliveries for VIP guests in conjunction with the in-room dining department.

• Provide office support by answering phone calls, copying documents, and responding to inquiries.

QUALIFICATIONS

• High School Diploma or equivalent is required; a bachelor's degree is preferred.

• Strong customer service abilities.

• Proficient in Microsoft Office Suite; experience with sales management systems is preferred.

• Excellent verbal and written communication skills are essential.

• Familiarity with hotel food and beverage operations is preferred.

PHYSICAL REQUIREMENTS

This position requires the ability to move efficiently and effectively between various tasks.

Must be capable of bending, stooping, squatting, and stretching to complete tasks.

Must be able to lift 15-40 lbs. regularly.

Requires manual dexterity, including grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing.

EXPERIENCE AND SKILLS
Required Experience:
  • High School diploma or equivalent
  • Comfortable with technology.
  • 1 year of experience in event coordination
  • 1 year of experience in administrative support
  • Ability to work collaboratively in a team-oriented environment with a positive and customer-focused attitude
  • Ability to perform well under pressure and manage stress effectively
  • Flexibility to work evenings, weekends, holidays, and during busy seasonal periods.
  • May be subject to successful completion of background and/or DMV checks.

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