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Private Events Director
2 months ago
The City Club of Greenville is seeking a highly motivated and results-driven Private Events Director to join our team. As a key member of our sales and events team, you will be responsible for driving revenue growth through the sale of private events, including social, corporate, weddings, and other market segments.
Key Responsibilities- Develop and execute sales strategies to achieve revenue targets and meet or exceed departmental goals
- Sell all private functions, including meeting with clients to determine needs, meeting those needs, and exceeding their expectations through detailed communication
- Network inside and outside the club to obtain leads and build relationships with new and existing clients
- Attend all required department head meetings and work closely with the membership department to foster relationships with new and existing members
- Work with the executive chef and food and beverage director to establish profitable and competitive private event menus that meet clients' needs
- Achieve and maintain mandated sales standards as set by the general manager and ownership
- Develop a sufficient prospect inventory list and maintain a tracking system to ensure ongoing contact with existing clients and development of new clients
- Respond to all calls, inquiries, and RFPs within 24 hours or sooner, uncovering needs, scheduling, and conducting site tours to create an ultimate sales experience
- Ensure all contracts, procure client signatures, and collect necessary deposits and payments per accounting policy
- Manage all accounts with repeat weekly, monthly events, ensuring all policies are followed and member/guest satisfaction levels are met
- Ensure all office paperwork, including tracking all expenses incurred by the private event department, is accurately recorded and within financial guidelines
- Responsible for daily coordination of private events and operations, including getting final guests, signatures, payments, ordering audio visual, specialty items, and distribution of banquet event orders
- Oversee event execution and coordinate events the day of, working with food and beverage team for private events to ensure the staff successfully executes with efficiency
- Assist fellow employee partners, members, and guests to ensure delivery of the steps of service without being directed, being aware of team members and the environment, and participating as a member of the team
- Become proficient in the use of Triple Seat and North Star computer systems, ensuring all banquet sales in North Star are accurate and match with Triple Seat on a daily, weekly, and period basis
- Attend all required food and beverage meetings and employee partner meetings
- Assist with all internal prospecting and marketing programs, ensuring programs are in place and executed on an ongoing basis
- Be visible in the club during peak operating hours, meeting and greeting members and guests as needed at private functions and at appropriate club events
- Work with the membership and marketing team to develop promotional materials and private event-related sections of the club website and social media outlets
- 2+ years' sales experience, with a concentration in catering/private events sales
- Solid understanding of event revenue generation
- Proven track record of sales performance and prospecting programs that drive event revenue
- Proven ability in leadership, communication, and negotiating skills
- High energy and outgoing personality
- Organizational and time management skills with an attention to detail
- Proficient in Microsoft Office Suite, Word, and Excel
- Team player able to foster relationships with members, employee partners, and guests
Starting salary is $35,000 annually, with monthly commission pay outs based on sales.