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Sales and Operations Manager

2 months ago

Greenville, South Carolina, United States Stretch Zone Full time
About the Role

We are seeking a highly motivated and experienced Sales and Operations Manager to join our team at Stretch Zone. As an Assistant General Manager, you will play a key role in managing sales and daily operations at our studio, providing exceptional customer service, and contributing to the overall success of our location.

Key Responsibilities
  • Manage sales and daily operations at our studio, ensuring a high level of customer satisfaction and loyalty.
  • Provide exceptional customer service, ensuring that clients receive a personalized and professional experience.
  • Contribute to the development and implementation of sales strategies and promotions to drive revenue growth.
  • Collaborate with the General Manager to achieve sales and operational goals, and provide regular updates on sales performance and customer feedback.
  • Manage and maintain accurate records of sales, customer interactions, and operational data.
  • Participate in ongoing training and development programs to enhance skills and knowledge in sales, customer service, and operations.
  • Contribute to the creation and implementation of marketing campaigns and events to promote our services and products.
  • Assist in the management of offsite events, marketing efforts, and special events as needed.
  • Perform DEMO sales as needed with direction from GM, 2-3 per week.
  • Helping maintain Studio appearance.
Requirements
  • 2+ years of experience in sales and operations management in the health and wellness industry.
  • Proven track record of success in sales and customer service, with a strong focus on customer satisfaction and loyalty.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.
  • Ability to work independently and as part of a team, with a strong focus on collaboration and communication.
  • High school diploma or equivalent required; bachelor's degree in business or a related field preferred.
About Stretch Zone

Stretch Zone is the world's leading source and educator for today's advanced practitioner-assisted stretching, built to provide performance enhancement modalities for health practitioners, massage therapists, trainers, and athletes alike. Our Stretch Zone Method is a proven course of innovative stretching techniques, and we are committed to providing our clients with the highest level of service and expertise.