Executive Hotel Manager

6 days ago


Braintree, Massachusetts, United States Wave Resort Full time

Job Summary:

We are seeking a highly skilled and experienced Executive Hotel Manager to join our team at Wave Resort. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our resort, ensuring exceptional guest experiences, and driving revenue growth.

Key Responsibilities:

  • Develop and implement strategic plans to improve guest satisfaction, loyalty, and revenue growth
  • Lead and manage a team of department heads to ensure seamless operations and excellent service delivery
  • Monitor and control expenses, manage budgets, and optimize revenue streams
  • Collaborate with the sales team to drive business growth and develop new revenue streams
  • Ensure compliance with company policies, procedures, and regulatory requirements
  • Develop and implement training programs to enhance employee skills and knowledge
  • Conduct regular audits and assessments to identify areas for improvement
  • Build and maintain strong relationships with key stakeholders, including owners, investors, and partners

Requirements:

  • Minimum 3 years of experience as a hotel manager in an upper upscale or luxury hotel environment
  • Proven track record of driving revenue growth, improving guest satisfaction, and reducing costs
  • Excellent leadership, communication, and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • Strong analytical and problem-solving skills
  • Knowledge of hospitality industry trends and best practices

What We Offer:

  • A competitive salary and benefits package
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A chance to work with a talented and experienced team


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