Ticketing Operations Manager

4 weeks ago


Austin, Texas, United States University of Texas at Austin Full time

Job Summary

As a Ticketing Operations Manager with the University of Texas at Austin, you will oversee the ticket office for assigned events, ensuring seamless customer service and efficient operations. Your responsibilities will include managing window and phone sales, resolving customer ticket issues, and supervising ticket sellers during event shifts. You will also develop a comprehensive knowledge of the university's ticketing system and monitor the access management system to resolve any scanning hardware or software issues. Additionally, you will provide event, venue, and ticket information to patrons, ensuring a high level of customer service and resolving any customer service issues that may arise. You will also facilitate special services, including artist or press Will Call tickets, VIP tickets, rush tickets, and guest lists, and create and distribute reports, including drop counts, final audits, and end-of-night financial settlements. This role requires strong organizational and communication skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities

Manage window and phone sales, resolving customer ticket issues and supervising ticket sellers during event shifts
Develop a comprehensive knowledge of the university's ticketing system
Monitor the access management system to resolve any scanning hardware or software issues
Provide event, venue, and ticket information to patrons
Facilitate special services, including artist or press Will Call tickets, VIP tickets, rush tickets, and guest lists
Create and distribute reports, including drop counts, final audits, and end-of-night financial settlements
Ensure a high level of customer service and resolve any customer service issues that may arise



  • Austin, Texas, United States AEG Full time

    Austin FC is seeking a Sales and Ticketing Operations Coordinator to join our Sales & Service Team from February 2025 through October 2025. This internship provides a valuable opportunity to gain exposure to the day-to-day business operations of a Sales & Service Team and assist in match day preparation and other events.**Company Overview**Austin FC joined...


  • Austin, Texas, United States DigitalMarketer Full time

    Unlock Your Earning Potential as a High-Ticket Sales Representative at DigitalMarketerAre you a sales professional looking to take your career to the next level? Do you have a proven track record of closing high-ticket deals? We're seeking a skilled High-Ticket Sales Representative to join our team at DigitalMarketer.About the Role:Convert warm inbound leads...


  • Austin, Texas, United States Texas Department of Aging & Disability Services Full time

    Job Summary: We are seeking a highly skilled Network Specialist V to join our team at the Texas Department of Aging & Disability Services. The successful candidate will be responsible for managing ticket queues, prioritizing work, and assigning tasks to technical resources to ensure service levels and objectives are met. Key Responsibilities: • Monitor...


  • Austin, Texas, United States Ticketmaster Entertainment, Inc. Full time

    Job Summary: We are seeking a highly skilled Field Operations Manager to join our team at Ticketmaster Entertainment, Inc. As a key member of our operations team, you will be responsible for coordinating and overseeing the execution of onsite client events and festivals operations in collaboration with multiple departments and clients.The Job: The Field...


  • Austin, Texas, United States ZACHARY SCOTT THEATER CENTER Full time

    Job SummaryZACHARY SCOTT THEATER CENTER seeks a highly skilled and experienced Theatre Operations Manager to oversee the safe operation of all stage equipment and the installation of all stage rigging and automation as designed by the Technical Director. The ideal candidate will have a strong background in stage operations and management, with a proven track...


  • Austin, Texas, United States LandCare Full time

    Job OverviewLandCare is seeking a highly organized and detail-oriented Branch Administrator to join our team. As the primary point of contact for the branch, this individual will be responsible for managing all administrative functions, including process management, accounts receivable, accounts payable, payroll review, new hire onboarding, and general...


  • Austin, Texas, United States Publishing Full time

    About the RoleThe Senior Project Manager is a critical position in our organization, responsible for aligning and executing strategic and tactical objectives across all departments. This role will partner with the Director of Business Operations to lead, manage, and hold accountable the development, implementation, and management of operational processes,...


  • Austin, Texas, United States Oracle Full time

    Data Center Operations ManagerThis role involves overseeing and optimizing Data Center operations within a specified region. The Site Lead is a key role responsible for managing various responsibilities related to site management, technical operations, team coordination, project management, and collaboration with various stakeholders.Daily Job...


  • Austin, Texas, United States University of Texas at Austin Full time

    **Key Responsibilities:**Assist with guest services weekend operations, covering shifts for callouts when necessary.Ensure admission services are operational and address staff time and attendance.Address guest concerns, complete incident reports, and troubleshoot issues when necessary.Assist with ticketing-related technology needs and supervise part-time...


  • Austin, Texas, United States University of Texas at Austin Full time

    Key Responsibilities:• Assist with weekend guest services operations, ensuring a smooth experience for visitors.• Cover shifts for callouts and maintain operational hours.• Troubleshoot issues related to ticketing and admissions technology.Leadership and Supervision:• Supervise part-time staff and ensure they are up-to-date with Wildflower Center...

  • Area General Manager

    4 weeks ago


    Austin, Texas, United States Landing Full time

    Job DescriptionAbout the Role:We are seeking a highly skilled Area General Manager to lead our Field Operations team in the Austin Market. In this role, you will be responsible for driving success and providing an exceptional member experience. Your ownership and leadership will be crucial in making key decisions and implementing processes that drive growth...


  • Austin, Texas, United States University of Texas at Austin Full time

    Business Operations SpecialistAt the University of Texas at Austin, we are seeking a highly skilled Business Operations Specialist to join our team. As a key member of our administrative staff, you will be responsible for maintaining requests for assigned resource accounts in ticketing and email systems. Your expertise in triaging requests, responding in a...


  • Austin, Texas, United States Omni Hotels & Resorts Full time

    Barton Creek Country Club is seeking a skilled Golf Operations Assistant to join our team. As a Golf Operations Assistant, you will be responsible for assisting the Professional Staff and Head Golf Professional in the daily functions of golf operations.Key responsibilities include:Assisting the Head Professional and Director of Golf in the daily golf...


  • Austin, Texas, United States University of Texas at Austin Full time

    Business Operations SpecialistAt the University of Texas at Austin, we are seeking a highly skilled Business Operations Specialist to join our team. As a key member of our administrative staff, you will be responsible for maintaining requests for the assigned resource account in ticketing and email systems. Your attention to detail and excellent...


  • Austin, Texas, United States Vaco Full time

    Job SummaryWe are seeking a highly skilled Technical Operations Analyst to join our team at Vaco. As a key member of our Business Operations team, you will be responsible for providing exceptional support to our dealers, collaborating with internal teams, and driving continuous improvement initiatives.Key ResponsibilitiesAct as the primary escalation point...


  • Austin, Texas, United States ACL Digital Full time

    Job Title: Video Conference Operations SpecialistJob Summary:ACL Digital is seeking a skilled Video Conference Operations Specialist to join our team. As a key member of our Video Conference Operations team, you will be responsible for delivering world-class video conference support and troubleshooting, meeting support to executive level business partners...


  • Austin, Texas, United States RWE Clean Energy, LLC Full time

    Job Summary:The Generation Dispatcher is a critical role within the Dispatch Operations team at RWE Clean Energy, LLC. This position is responsible for coordinating and monitoring the real-time operation of RWE Clean Energy generation resources from the 24/7 Remote Operation Center (ROC). The successful candidate will ensure the reliable operation of RWE...

  • Area General Manager

    4 weeks ago


    Austin, Texas, United States Landing Company Full time

    About the Role: We are seeking an experienced Area General Manager to lead our Field Operations team in the Austin Market. As a key member of our team, you will be responsible for driving success in this market by owning large decisions and small details that lead to an exceptional member experience.About the Team: Our Field Operations team supports member...

  • Operations Manager

    1 month ago


    Austin, Texas, United States Gummi World Full time

    Job OverviewGummi World is seeking a highly motivated and organized individual to fill the role of Operations Coordinator. This position will be responsible for facilitating cross-channel feedback, working with team leaders to learn departmental needs, and ensuring all activities conform to local, federal, industry, and company standards.Key...


  • Austin, Texas, United States RAM Windows Full time

    Job Summary:We are seeking an experienced and skilled Field Service Technician Supervisor to lead our team of technicians in the installation, troubleshooting, and repair of windows and doors at customer job sites. Supervise and lead a team of Field Service Technicians in the installation, troubleshooting, and repair of windows and doors.Coordinate and...