Data Center Operations Manager

3 weeks ago

Austin, Texas, United States Oracle Full time
Data Center Operations Manager

This role involves overseeing and optimizing Data Center operations within a specified region. The Site Lead is a key role responsible for managing various responsibilities related to site management, technical operations, team coordination, project management, and collaboration with various stakeholders.

Daily Job Duties
  • Oversight of critical spaces – capacity management, monitoring power and cooling requirements, and response to critical events and/or incidents.
  • Work with external groups as needed to support and resolve issues impacting DC operations. Partnering with Colo suppliers and vendors to delivery 100% uptime and availability.
  • Complete small projects independently and work with your manager on planning and completing larger local projects.
  • Manage security and access controls for your site.
  • Procurement and Inventory: Receive, track, and ship data center equipment as needed.
  • Work collaboratively with partner and cross-functional teams within your data center.
  • Provide technical guidance to vendors and foster vendor relationships.
  • Oversight of hardware installation (provisioning) and decommission of workflows.
  • Rack and stack of data center equipment, including but not limited to servers, networking devices, monitoring systems and other equipment.
  • Handle daily work through internal tooling systems such as JIRA ticketing and Confluence.
  • Documentation of activities and strict alignment to SOPs regarding compliance and standardization.
  • Participate and complete training that aligns with corporate objectives to bridge skill gaps and learn new relevant technologies.
Requirements
  • 3-5 years working in an IT environment.
  • Knowledge of server/storage/network hardware systems and components.
  • Knowledge of critical data center infrastructure power and cooling.
  • Excellent time management skills.
  • Detail-oriented with excellent organizational skills.
  • Be a good team player.
  • Strong interest in learning new DC concepts and technology.
  • Dependable and trustworthy.
  • Strong verbal and written communication skills.
  • Experience assisting on-call technicians and ability to respond to critical events as needed.
  • IT Hardware Concepts knowledge (RAID, Linux/Unix, CLI, etc.)
  • Network connectivity concept knowledge (Layer1 connectivity within the DC)
Preferred Qualifications
  • 2-year or 4-year degree or relevant work experience
  • 4+ years of enterprise data center experience
  • Linux administration knowledge or other command line interface knowledge/experience
  • 2 year+ experience in Structured Cabling Copper/Fiber and testing of cables.
  • 2 year+ experience in Cooling and Electrical systems concepts inside the data center.
  • Experience in repairing and working on enterprise server hardware.

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