Director of Residential Life and Student Engagement

6 days ago

Chicago, Illinois, United States Roosevelt University Full time
Job Summary

The Resident Director for Residential Education and Community Development is a full-time, 12-month professional staff member responsible for developing and implementing a comprehensive residential education program that promotes student success, engagement, and community building.

Key Responsibilities
  • Coordinate and administer residential life programs for residence halls, including student development and operations components.
  • Maintain inventory of residential programming supplies and support the Director of Residence Life and University Housing in creating tools to assess department progress and effectiveness.
  • Conduct regular building tours, investigate reported damages, and implement the damage billing process as necessary.
  • Provide on-going individual and group supervision for student staff, evaluate student staff, and make recommendations regarding performance.
  • Facilitate training for student staff, recruit and select applicants for Graduate Assistant, Resident Assistant, and Student Worker positions.
  • Support and administer all university and departmental policies, regulations, and conduct standards.
  • Serve as a conduct hearing officer to effectively resolve cases of student misconduct within an educational and developmental framework.
  • Manage situations involving various psychological, emotional, medical, or other safety-related emergencies or incidents in the residence hall.
  • Participate in daily and weekend duty coverage, build community in buildings by maintaining a regular presence, and respond appropriately to incidents occurring after hours in the residence hall.
Requirements
  • Bachelor's Degree.
  • A minimum of 2 years' professional experience in residence life, housing, student affairs, or other relevant work in a university or college setting.
  • Supervisory experience of master's level professionals.
  • Experience with StarRez, including housing assignments, billing, room changes, and reports.
  • Prior student conduct experience in the resolution of high-level disciplinary cases and appeals.
  • Demonstrated aptitude for dealing with crisis intervention, conflict resolution, and mediation.
  • Strong communication, presentation, interpersonal, and counseling skills.
  • The capacity to work effectively with a variety of constituencies, including students, parents, staff, and faculty.
  • Effective and creative leadership skills.
  • Excellent time management skills with the ability to prioritize tasks.
  • Proven track record of managing budgets and meeting budgetary goals.
  • Must be well organized and able to work under pressure with multiple deadlines in an ever-changing, fast-paced environment.
  • Previous experience in emergency management and/or behavioral/mental health intervention activities.
  • Ability to make sound decisions under pressure.
  • Demonstrated ability to work with a diverse student body.
  • Excellent organizational, communication (written and verbal), interpersonal skills, and attention to detail.
  • Ability to demonstrate a commitment to service excellence by embodying Roosevelt's core values, mission, and vision in every aspect of the role working with students, faculty, staff, and visitors.
Preferred Qualifications
  • Ability to demonstrate commitment to personal and departmental development, professionalism, intercultural education, creativity, collaboration, and initiative.
  • Experience in an urban college or university with a residential and large commuter student population.
Working Conditions

The job is largely sedentary, but there is a need to move about the office and buildings frequently. Occasional bending, stooping, lifting, pushing, and/or pulling is required (typically less than 10 pounds of weight or pressure). Regular use of a desktop computer is required, calling for frequent hand/wrist movement and repetition. Moderate level of stress. Occasional travel within the local or regional setting may be required.

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