Logistics Coordinator
2 weeks ago
LHH Recruitment Solutions is collaborating with a prominent Construction Company seeking a dedicated Dispatcher to join their team. This is a Full-Time In-Office position, operating Monday through Friday, with a competitive pay rate ranging from $24 to $26 per hour, contingent on experience.
Position Summary: The Dispatcher plays a crucial role in managing delivery schedules in conjunction with plant production and yard staff, overseeing customer service interactions, preparing essential documentation, and allocating drivers effectively. This position demands strong communication skills with drivers and a commitment to achieving high levels of customer satisfaction.
Key Responsibilities:
- Delivery Coordination: Collaborate with production teams to set delivery timelines based on vehicle capacities, distances to delivery sites, and unloading durations.
- Customer Interaction: Liaise with customer service representatives to verify delivery schedules.
- Documentation Management: Prepare invoices, delivery tickets, and associated shipping paperwork.
- Driver Allocation: Assign drivers for the timely delivery of concrete products.
- Sales Reporting: Generate reports detailing cash and charge sales.
- Customer Satisfaction: Aim to fulfill customer expectations and achieve high satisfaction ratings aligned with strategic goals.
- Issue Resolution: Work with operations and sales teams to address challenges and enhance service quality.
- Internal Collaboration: Foster strong relationships with internal stakeholders to ensure their requirements are met.
- Mix Documentation: Accurately record the quantities of materials needed for each mix on loading tickets.
- Communication: Maintain radio contact with drivers to facilitate prompt deliveries.
- Process Improvement: Propose enhancements to procedures to improve customer service.
- Safety Compliance: Adhere to all company and OSHA safety regulations, utilizing appropriate safety gear on-site.
- Safety Standards: Strive to meet or exceed established safety benchmarks.
- Additional Responsibilities: Undertake other tasks as assigned by management.
Qualifications:
- Exceptional organizational and multitasking abilities.
- Strong communication skills.
- Experience in generating and managing shipping documents and reports.
- Minimum of 2 years of recent high-volume or emergency dispatching experience.
- High School Diploma or equivalent.
- Bilingual in Spanish is preferred but not mandatory.
Compensation: $24.00 to $26.00 per hour
Benefits: Our associates enjoy a range of benefits including medical, dental, vision, life insurance, short-term disability, voluntary benefits, EAP programs, commuter benefits, and a 401K plan. We offer flexibility for employees to select coverage that suits their individual needs. Additionally, associates may qualify for paid leave, including Sick Leave and other paid leave as mandated by law, along with holiday pay where applicable.
Equal Opportunity Employer: We are an Equal Opportunity Employer, welcoming applications from Veterans and individuals with disabilities.
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