Customer Service Representative
1 week ago
About Us
Goodall Pools & Spas is a leading provider of swimming pools and spas in Central Pennsylvania. With a reputation for exceptional customer service and state-of-the-art technology, we have been serving the community for over 60 years.
Job Summary
We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, handling telephone calls, and creating service orders.
Responsibilities
- Provide exceptional customer service to our customers via telephone
- Create service orders for existing and potential customers
- Develop strong relationships with customers to foster loyalty and retention
- Work collaboratively with our sales and service teams to ensure seamless customer experience
- Stay up-to-date on industry knowledge and trends to provide informed service to customers
Requirements
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Proficiency in office-related computer functions
- Organizational skills and attention to detail
- Ability to learn and adapt to new systems and processes
What We Offer
We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.
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